Academic Senior Advisor (Multiple Positions)

affordability pressures, and coordination of student support across units. Recent institutional analyses as part of the "Next Level Student Success" project highlight the need for stronger integration, clearer pathways, and scalable student success practices. The Office of Undergraduate Advisement supports this effort in alignment with the College?s Strategic Plan. Joining the Office of Undergraduate Advisement, the Senior Academic Advisor provide services focused on next level student success centered in the field and profession of academic advisement. The Senior Academic Advisor provides holistic, integrated academic advising that supports students? academic progress, personal development, and career readiness throughout their undergraduate journey. The Senior Academic Advisor engages students in proactive, developmental advising conversations that include degree planning, exploration of academic pathways, and intentional incorporation of career readiness competencies such as internship planning, experiential learning opportunities, and post-graduation goal setting. This role assesses student needs, identifies academic and non-academic barriers to success, and delivers clear, accurate, and student-centered guidance on institutional policies, degree requirements, and administrative processes. Working in a collaborative Success Team, the advisor coordinates referrals and collaborates closely with academic departments, student support services, and career services to ensure a coordinated and seamless support experience. In addition, the Senior Academic Advisor maintains ongoing communication with students and campus partners, documents all advising interactions in institutional systems, and tracks student progress and follow-through to support timely resolution of academic concerns. Through a commitment to integrated advisement and career-connected learning, this role strengthens student retention, promotes timely degree completion, and helps students confidently navigate both their academic and professional pathways. Key Responsibilities: Conducting holistic, integrated advisement by listening to student needs, assessing academic progress, and identifying underlying academic, personal, and career-related barriers Providing clear, accurate, and comprehensive guidance on academic planning, degree requirements, institutional policies, and administrative processes Incorporating career readiness advising into student interactions, including exploration of career pathways, skill development, internships, and post-graduation planning Coordinating referrals and collaborative support across academic departments, student services, and career services when needed Tracking student cases and ensuring consistent follow-through from initial contact through resolution, including proactive outreach when necessary Maintaining ongoing communication with students, faculty, and campus partners to support continuity of care and student success outcomes Supporting a seamless, student-centered experience that integrates academic planning, retention strategies, and career development into a unified advising model The role strengthens student success by reducing institutional barriers, improving time-to-resolution, and helping students navigate both academic and career pathways with greater confidence and clarity. QUALIFICATIONS Bachelor's degree and four years' related experience required. Preferred Qualifications Master?s degree Strong communication skills with the ability to explain complex information clearly and respectfully Strong commitment to student success and fostering an inclusive environment Experience in advising, academic counseling, career counseling and/or student success initiatives Familiarity utilizing student management systems such as EAB?s Navigate 360, CUNYfirst, DegreeWorks Knowledge of higher education policies, procedures, and student support resources CUNY TITLE OVERVIEW Work individually with students, or a caseload of students to explain academic policy, guide academic actions, assist with course selection/registration, and provide transfer support. Work with students to support student degree progress, manage data utilizing various CUNY technologies, and develop differentiated advisement strategies for special populations and challenging cases. Provide referrals, resources, and workshop facilitation for academic support, student opportunities and scholarships. Serve on advisement-related campus committees and liaise with academic departments or support advisement-related projects within assigned areas. Discuss career exploration, major selection, career-degree alignment, and career milestones. Provide basic financial aid information available on CUNY student platform to students, including award information, how course enrollment may affect aid eligibility, steps required for verification, and understanding Standard of Progress/Satisfactory Academic Progress (SAP) status and the process for regaining eligibility. Send student communications, document/track all student contact and respond to alerts and cases and run reports to manage student caseloads as assigned in current CUNY student platform. May supervise junior advising staff, student workers, or interns: may provide onboarding/training for new advising personnel. May engage in special projects and other duties as assigned. Job Title Name: Academic Senior Advisor CUNY TITLE Higher Education Assistant FLSA Exempt COMPENSATION AND BENEFITS $70,756- $79,630; Salary commensurate with education and experience. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. HOW TO APPLY Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. Candidates must attach a resume and a detailed cover letter. Explain alignment with duties and qualifications. CLOSING DATE January 29, 2027 JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID: 32903 Location: Baruch College Job Type: Full-Time