"Academic Success Advisor"

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Senior Staff Assistant (SL-3)

Salary: $57,151

Reporting to the Senior Academic Success Advisor, the Academic Success Advisor supports first-year and continuing students in navigating the academic, personal, and social transitions that shape their university experience. This role combines data-informed advising, proactive outreach, and holistic support to promote retention, persistence, and equitable outcomes.

As a key member of the university's student success network, the advisor collaborates across academic and administrative units to identify at-risk students early, connect them to resources, and build the skills and confidence necessary for long-term achievement.

Core Responsibilities to include, but not limited to:

• Student Advising and Support
  • Advise a diverse student population, with a focus on first-year students and those experiencing academic challenges.
  • Engage students in reflective conversations that build understanding of degree requirements and university policies.
  • Employ motivational interviewing and strength-based advising to help students set goals and take ownership of their academic journey.
  • Conduct proactive outreach to students identified through early alert systems, predictive analytics, or faculty referrals, ensuring timely engagement and intervention.
• First-Year Transition and Retention Initiatives
  • Serve as a primary contact for first-year students as they transition to Binghamton University.
  • Partner with orientation and academic departments to ensure a seamless transition from admission through the first semester of enrollment.
  • Track student participation and outcomes to evaluate the effectiveness of first-year initiatives.
• Data-Informed Practice and Continuous Improvement
  • Use student success dashboards, CRM systems (e.g., Advise, Banner, Degree Works), and data analytics to monitor advising activity, appointment trends, and alert patterns.
  • Maintain detailed advising records and notes in accordance with FERPA and university standards.
  • Contribute to institutional assessment efforts by providing feedback on outreach and student engagement trends.
• Collaboration and Campus Partnerships
  • Work closely with faculty, deans' offices, and academic support services to coordinate interventions and align advising with curricular goals.
  • Partner with tutoring, success coaching, and wellness units to connect students with comprehensive support.
  • Participate in cross-functional committees or working groups focused on student success and persistence.
• Professional Development and Leadership
  • Stay current on student success research, advising best practices, and equity-minded strategies in higher education.
  • Engage in professional learning and contribute to an institutional culture of continuous improvement.
  • Support large-scale initiatives such as New Student Orientation, first-year seminars, or academic recovery programs as assigned.

Requirements:

• Bachelor's degree in education, counseling, social sciences, or a related field
• Minimum of 1 year of experience in academic advising, student success coaching, or a comparable student support role
• Effective decision-making, organizational, and time-management skills
• Demonstrated ability to adapt in a dynamic environment, manage multiple priorities, and build rapport with students from diverse backgrounds
• Effective interpersonal, written, and verbal communication skills

Preferred

• Experience with higher education technology systems (e.g., Banner, Peoplesoft, CRM Advise, Degree Works)
• Familiarity with early-alert systems, and data-informed retention strategies
• Training in motivational interviewing, student development theory, or equity-centered advising
• Availability to work occasional evenings or weekends during peak advising periods

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit: https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.

Application Instructions:

All applicants must apply via Interview Exchange: https://binghamton.interviewexchange.com/candapply.jsp?JOBID=195395

Deadline for Internal Applicants: January 2, 2026

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: https://binghamton.interviewexchange.com/login.jsp