"Academic Success Coach and Counselor"

Job Details

Job Title: Academic Success Coach and Counselor

Location: Albany State Rec. Location

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 289768

About Us: Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

Location: Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.

Job Summary

The Graduate Academic Success Coach and Counselor supports the academic achievement and professional development of graduate students by providing holistic advising, coaching, and support services. This position is responsible for assisting graduate students with academic planning, addressing barriers to success, and implementing personalized strategies to promote retention, progression, and timely graduation.

Sponsorship is not available for this position.

Responsibilities

• Provide individualized academic coaching for graduate students to support goal setting, time management, research planning, and academic performance.
• Counsel students on graduate academic policies, thesis/dissertation process, and degree requirements.
• Identify and proactively engage at-risk graduate students using performance data and faculty referrals.
• Collaborate with graduate program coordinators, financial aid, faculty advisors, and student support services to develop holistic support plans.
• Facilitate workshops tailored to graduate student success, including topics such as stress management, scholarly writing, and career development.
• Monitor graduate student progress and maintain records in CRM systems.
• Refer students to appropriate university and external resources for academic, personal, or professional support.
• Support graduate students onboarding, orientation, and transition programs.

Required Qualifications

• Master's degree in Counseling, Higher Education, Psychology, or a related field.
• Minimum of two years of experience supporting graduate-level students in higher education or a related academic setting.
• Demonstrated ability to provide academic advising and coaching to diverse student populations.
• Strong interpersonal, communication, and problem-solving skills.
• Knowledge of graduate education processes, challenges, and support strategies.

Preferred Qualifications

• PhD in Counseling, Higher Education, Psychology, or a related field.

Proposed Salary: Salary is commensurate with education and experience.

Required Documents to Attach: Cover letter, Resume, Unofficial transcripts, A list of at least 3 professional references with their contact information.

Knowledge, Skills, & Abilities

• Excellent interpersonal and communication skills with the ability to build a rapport and establish trust with students.
• Strong problem-solving and critical-thinking abilities.
• Ability to work collaboratively with faculty, staff, and stakeholders to support student success.

Contact Information

For more information or questions about a job posting, please contact the Office of Human Resources at (229) 500-2026, or by email at hrasu@asurams.edu.