Academic Success Coordinator

Job ID: 292858

Location: Statesboro, Georgia; Georgia Southern - Savannah; Georgia Southern - Hinesville

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

Location

Statesboro Campus - Statesboro, GA OR Armstrong Campus - Savannah, GA OR Liberty Campus - Hinesville, GA

Department Information

Organizational Effectiveness, Leadership Development & Engagement

Job Summary

Oversee retention efforts of TRIO Student Support Services (SSS) for the Statesboro, Armstrong and Liberty Campuses.

This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.

Employment contingent on availability of soft grant/contract funds.

Responsibilities

• Train, supervise, and evaluate Academic Coaches
• Provide academic advising for students, including completing the Guided Plan for Success (GPS)
• Facilitate workshops, orientation sessions, and represent SSS at University functions (i.e. SOAR, Savannah Browse, FYE class presentations, etc.)
• Provide one-to-one coaching to participants reported as an early alert for academic concerns
• Administer academic, career, and student assessment, Program documentation and assessment
• Serve on institutional committees that provide opportunities for coordination of services with SSS, at the discretion of the Director
• Research and implement best practices in student retention and graduation strategies
• Provide financial aid and financial literacy workshops

Required Qualifications

Educational Requirements

• Master's Degree in Higher Education, Student Affairs, Leadership, Counseling, Social Work, or other related fields

Required Experience

• Two (2) years' experience teaching, academic or career advising, or academic coaching in a college setting
• Two (2) years' experience working with Student Support Services or similar projects for low-income, first-generation, STEM, veterans, ESL, disabled students, or other underrepresented populations

Preferred Qualifications

Additional Preferred Qualifications

• Demonstrated leadership on a project or program designed to increase student retention, graduation, or academic achievement
• Knowledge of financial aid process

Preferred Experience

• Prior experience with TRIO programs

Proposed Salary

$23.08 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to maintain effective working relationships with academic departments, faculty, staff, students, and local community
• Ability to maintain confidentiality and secure sensitive information
• Demonstrated experience in exercising discretion

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Demonstrated experience in exercising discretion
• Understanding of Department of Education laws/regulations governing TRIO programs
• Evidence of experience working in student support services or similar projects for low-income, first-generation, STEM, veterans, ESL or disabled students

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

Open Until Filled

Application review may begin as early as December 8, 2025.

Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

To apply, visit https://apptrkr.com/6758381