"Academic Support Center Program Assistant - Paraprofessional"

Position Summary

Under administrative direction of the Supervisor of Academic Support and Structured Learning Assistance, assist with Tutoring and SLA program initiatives. The anticipated start date of this position is January 2024. However, this is an estimated date and can be revised if needed.

Essential Duties/Responsibilities

• Assist in the development of tutoring and SLA materials.
• Review relevant study skills material and content software and make recommendations for purchase.
• Remain current on best practices for student success.
• Assist with SLA and tutor timecards and salaries for accuracy.
• Respond in a timely manner to student, staff, and faculty inquiries.
• Promote student success.
• Meet with students individually or in small groups to facilitate study skills and other retention activities.
• Communicate effectively with students, staff, faculty and visitors.
• Assist with facilitating tutor and SLA training, workshops and staff meetings.
• Attend training, workshops, and Staff meetings as requested.
• Enter data and other information into stats and tutoring database.
• Be familiar and remain current with Center computer software, hardware and other technology.
• Assist in the development of tutoring and SLA materials, technologies and reports.
• In the absence of the Supervisor, supervise, monitor and manage the activities of the tutors, office assistants and SLA facilitators.
• Stay abreast of best practices and trends in tutoring and academic support programs.
• Complete projects as requested by Supervisor.
• Ability to work in a multicultural environment; strong commitment to diversity, equity and inclusion.
• Manage appointment books, i.e. schedule/cancel appointments scheduled per student and no shows, etc.
• Assist with the selection and recruitment of tutors and SLA facilitators.
• Enter tutoring appointments into stats database.
• Be familiar with Center computer software programs and assist tutors and students with using programs.
• Develop and facilitate workshops on strategies such as memory skills, note taking, studying, textbook reading, time management and test taking skills.
• Demonstrates an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff and community members.
• Any other duties assigned within the position classification area.

Required Education

Associate Degree in Education, Psychology, Computer Science, Liberal Arts, Social Science, Statistics or as appropriate from an accredited college or university.

Required Work Experience

One or more years of experience or comparable work-related experience in an educational setting preferred.

Additional Education/Experiences to be Considered

Bachelor's degree in relevant field strongly preferred.

Skills and Abilities

• Promote student success, self-efficacy and optimistic and positive outlook.
• Knowledge of student retention issues and awareness of FERPA and ethical principles when working with college students.
• Creative and innovative problem solver and direct students to proper services and resources.
• Manage time masterfully to handle multiple tasks and initiatives.
• Communicate effectively with a variety of students, faculty, staff and visitors in a variety of situations from diverse backgrounds and cultures.
• Strong technology skills in Excel, PowerPoint and Word.
• Perform other related work duties as assigned by supervisor.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

Required Documents

• Cover Letter
• Resume
• Unofficial Transcript 1

Special Instructions to Applicants

Unofficial Transcript 1 (Required): Applicants must attach a copy of unofficial transcripts of Associates or Bachelor's Degree. Transcripts must include: Institution name, applicant name, date degree attained, degree awarded. Finalists will be required to submit an official transcript.

Initial Application Review Date

December 15th, 2023

Location

Big Rapids (Main Campus), Michigan

Department

43200 - Academic Support Cntr

Advertised Salary

$15 - $17 dollars per hour

FLSA

Non-Exempt

Temporary/Continuing

Continuing

Part-Time/Full-Time

Part-Time

Union Group

N/A

Term of Position

12 Month

At Will/Just Cause

Just Cause

Physical Demands

Office Environment

EEO Statement

Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.