Academic Systems Administrator

The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community.

You belong here. See why you will love working at NWTC.

Department: Center for Faculty Development & Innovation

Reports To: Dean of Teaching Excellence

Travel: Occasional

LOCATION: Green Bay

STANDARD HOURS: 40 hours per week. Typical hours Monday - Friday 8:00 am - 4:30 pm; Flexibility required to include other hours, as necessary.

SALARY: $68,494 to $73,823 per year

*Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity.

POSITION SUMMARY

The Academic Systems Administrator serves as the college's subject matter expert for academic systems and instructional technologies, administering and enhancing the Learning Management System (LMS) and related technologies that support teaching, learning, and student success. This position partners with faculty, staff, IIT, and external vendors to optimize system effectiveness, provide technical expertise, support Faculty Developers in their use of data-informed teaching practices, facilitate professional development, and advance the effective use of instructional technology across the institution.

ESSENTIAL FUNCTIONS

Academic Systems Administration

• Administer and enhance academic systems and instructional technologies, including Canvas, Canvas Studio, Simple Syllabus, Panorama, Parchment Credentials, and other academic systems by managing configuration, security, integrations, user access, and system effectiveness while supporting teaching and learning outcomes.
• Manage daily operations of the Learning Management System (LMS) and other academic systems, including course creation and session setup, reporting, and permissions, ensuring maximum up time in a secure environment.
• Partner with stakeholders to improve business processes and maximize effective use of Canvas and other academic systems to support student success.
• Provide advanced technical support for the LMS and academic systems, including response efforts during major system incidents and outages. Perform diagnostics, resolve problems, provide solutions, and escalate problems to vendors as required to assure appropriate and prompt solutions to LMS related concerns from faculty, staff, and students.
• Collaborate with IIT to maintain associated learning technologies supported by the college, including system integrations. Serve as a liaison between the College and vendors to support third-party integrations into the LMS.
• Serve as the Teaching Excellence & Innovation representative to the IIT Change Advisory Board.

Data, Analytics, & Innovation

• Track and coordinate the evaluation, testing, implementation, and continuous improvement of academic application enhancements, releases, and new functionality. Recommend new features and tools, including AI workflows, that support teaching excellence and student success.
• Analyze system, engagement, and learning data, including Canvas Learning Outcomes, to identify trends, measure effectiveness, and recommend improvements that support student success and operational excellence.
• Lead and collaborate on cross-functional projects involving system implementations, integrations, process improvements, change management, and technology adoption.
• Maintain knowledge of trends, enhancements, and developments of related software that integrate with the LMS. Attend trainings and join professional networks as appropriate.

Technical Support, Training & Adoption

• Develop and maintain documentation, training materials, knowledge resources, and communications supporting the LMS and instructional technology initiatives.
• Consult with internal departments to develop and communicate change management standards, policies, and procedures for the LMS and other academic systems.
• Collaborate to test and implement functionality enhancements, operation productivity, and efficiencies for the LMS and academic systems.
• Facilitate professional development opportunities regarding LMS/academic systems that enhance instructional effectiveness, accessibility, and student engagement.

POSITION QUALIFICATIONS

Minimum Qualifications

Education

• Bachelor's Degree in related area

Experience

• Three years of related experience administering or supporting academic technology systems.

Computer Skills

• Advanced knowledge of: Microsoft Office, Learning Management Systems (preferred Canvas), SIS system (preferred Workday)
• Experience with web design / programming (HTML, CSS, Javascript) and / or PHP / Python / Ruby
• Experience with a wide variety of computer hardware and software systems.
• Technical knowledge of server and web technologies.

**An equivalent combination of education and work experience may be considered.

Other Requirements

• Must hold a valid driver's license and be insurable under the District's standard insurance policy terms.

Preferred Qualifications

Experience

• 1 year of direct Learning Management System support
• Experience in IT or related field
• Minimum of two years of experience with systems analysis, process improvement, or project implementation.
• Experience working in an education environment.
• Experience in teaching or training.

Computer Skills

• Canvas
• Workday

Competency Statement(s)

Our college values and competencies shape how we work and support students every day. All employees are expected to demonstrate our core competencies. Learn more here.

PHYSICAL DEMANDS

The physical demands described below represent the general requirements necessary to successfully perform the essential functions of this position, with or without reasonable accommodation.

• Workstation Activities: Ability to work at a computer, facilitate and/or demonstrate instructional activities, and attend meetings for extended periods.
• Mobility: Ability to navigate throughout campus locations, classrooms, offices, meeting spaces, and events as needed.
• Manual Dexterity: Ability to operate office equipment, instructional technology, tools, or controls required for the position.
• Communication: Ability to effectively access, interpret, and exchange information with students, employees, and community members.
• Light Material Handling: Ability to transport or move instructional materials, supplies, or equipment required for the position, with or without assistance or adaptive equipment, if applicable.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920-498-6286.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College's nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at 920-498-6823 or nondiscrimination@nwtc.edu.