Accessible Technology Support Specialist Montana State University The Accessible Technology Support Specialist coordinates on the delivery of technology-enabled accessibility services to ensure Montana State University meets ADA Title II requirements and provides effective communication classroom supports. This role advances equitable access to academic and public programming by overseeing effective communication access needs and accommodations, supporting digital content accessibility in…
learning environments, and managing assistive technology systems across campus. Through cross-campus collaboration and proactive outreach, the position strengthens institutional capacity for inclusive design and sustained compliance.
Click to apply here:
https://jobs.montana.edu/postings/52942
This position provides specialized
expertise in assistive technology, digital accessibility, and effective communication access to ensure students, employees, and visitors can
fully participate in university programs, services, and activities.
General
Statement
This position provides specialized expertise in assistive technology, digital accessibility, and effective communication access to
ensure students, employees, and visitors can fully participate in university programs, services, and activities.
Duties and
Responsibilities
- Assess and determine the assistive technology needs of students with sensory and mobility related disabilities;
recommend, implement, and support appropriate tools to enhance access, retention, and academic success, including maintaining case
documentation to evaluate effectiveness and outcomes. - Collaborate with faculty and other departments on the coordination, delivery,
and quality of effective communication accommodations, including CART, American Sign Language interpreters, captioning, assistive listening
systems, audio description and related services for courses, events, and public meetings, ensuring integration with campus audiovisual
systems. - Manage the full lifecycle of accessibility technology and equipment in collaboration with campus technology partners,
including but not limited to assistive listening systems, signage inventory, maintenance, distribution, upgrades, and
troubleshooting. - Support and advance institutional compliance with WCAG 2.1 AA and related accessibility standards by addressing
barriers in digital content, public spaces, and university systems while staying current on regulatory requirements and emerging best
practices. - Provide training and consultation for students, faculty, and staff on assistive technologies, software tools and
accessible practices; build strong partnerships and deliver coordinated outreach to promote a proactive, campuswide approach to digital
accessibility. - Integrate and meet regularly with campus partners including University Information Technology, Academic Technology,
Auxiliary Services, Center for Faculty Excellence, Library Staff and faculty support units to advance digital accessibility and streamline
service delivery. - Use data and analytics to assess, audit, and improve the effectiveness of accessibility services, training, and
outreach efforts. - Partner with procurement and vendors to incorporate accessibility requirements into contracts, manage vendor
relationships, and increase utilization and delivery of accessible technology related services and tools. - Perform other duties as
assigned.
Required Qualifications - Experience, Education, Knowledge &
Skills
- Bachelor's degree or equivalent experience in instructional technology, information
systems, accessibility, or related field - Experience supporting individuals with disabilities and learning differences or a strong
demonstrated commitment to accessibility and inclusion - Working knowledge of captioning workflows, learning management systems such
as Canvas, and video platforms such as Panopto, including coordination with external vendors - Foundational understanding of ADA Title
II, effective communication requirements, and accessibility evaluation methods - Strong communication skills with the ability to build
rapport and provide training and consultation to varying audiences - Proven organizational and project coordination skills, with the
ability to manage multiple priorities and stakeholders
Preferred
Qualifications - Experience, Education, Knowledge & Skills
- Demonstrated experience remediating
digital documents and content, including Word, PowerPoint, PDFs, and web materials, to WCAG 2.1 AA standards - Professional
certification in accessibility, such as IAAP CPACC/WAS, or equivalent applied experience - Experience with LMS accessibility tools
such as YuJa, Panorama or other similar platforms - Knowledge of assistive technologies, screen readers, magnification tools, sensory
supportive technologies, as well as assistive listening systems - Experience using data informed decision making, including basic
reporting and dashboard development
The Successful Candidate Will Position
Special Requirements/Additional InformationThis job description should not be construed as an exhaustive statement of duties,
responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights
to assign or reassign duties and responsibilities to this job at any time. Occasional after-hours work may be required in order to
facilitate technology related accessibility practices at campus events and activities. Physical DemandsTo perform this job successfully, an
individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed
above are representative of the knowledge, skill, and/or ability required.
Montana
State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion,
creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental
disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran's
Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans.
To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your
profile.
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