Accommodation Coordinator

Details

Posted: 2026-05-28

Location: Charlotte, North Carolina

Internal Number: 67853

Position Number: 003401

Department: University College (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

The Accommodation Coordinator plays a critical role in providing access to students with disabilities.

The essential job responsibilities are:

• Provide case management and direct student support as part of a collaborative team.
• Collaborate with students with disabilities, faculty/staff, and campus partners to help ensure access by addressing physical and programmatic barriers to education.
• Maintain accurate and confidential records, including detailed case notes, in accordance with FERPA.
• Review documentation from multiple sources.
• Make disability determinations.
• In interactive meetings with students, develop and coordinate the implementation of reasonable accommodations based on the current impact of the student's disability.
• Manage and mitigate issues that arise regarding access and assist students in the resolution of difficulties that may arise with accommodations in the classroom or campus community.
• Assist with office programs and initiatives, including proctoring and preparing for final exams.
• Participate in or lead University initiatives and events to promote disability services or facilitate access, including New Student Orientation, Open Houses, and Commencement ceremonies
• Assist with developing and presenting departmental programs and initiatives that further our mission.
• Provide recommendations for continuous improvement to all services and to integrate practices and technology aimed at improving services and access.
• Maintain a strong knowledge of the ADA, student rights, confidentiality practices, and evaluation practices for high-incidence disabilities.
• Maintain working knowledge of assistive technology that is used to address functional limitations or improve the functional capabilities of students with disabilities in the classroom.
• Participate in departmental and committee meetings.
• Support the Director by providing departmental leadership and other duties as assigned.

Minimum Experience / Education:

• Must have completed a Master's Degree in a human services field, including social work, counseling, rehabilitation counseling, or a related field.
• A minimum of 2 years of experience working with individuals with disabilities is required.

Preferred Education Skills and Experience:

• Experience working with individuals with disabilities who are post-high school is preferable; experience working with individuals with disabilities in a higher education setting is highly desirable.
• Case management experience
• Excellent oral and written communication skills.
• Excellent collaborative, problem-solving, planning, and organizational skills necessary.
• Working knowledge of the ADA and Section 504 as pertains to considering accommodations within higher education settings.
• Knowledge of FERPA helpful.
• Knowledge of assistive technology as accommodations helpful.