Posting Details
Position Information
Role Title
Finan Svcs Spec I
Role Code
19031
Pay Band
04
Posting Details
Working Title
Account Collection Specialist
Position Number
01014A
Department
FINANCE OFFICE
Location
Norfolk, VA
Type of Position
Classified
Type of Job
Full Time
EEO Category
B Professionals
Job Description
This position is responsible for performing the assignment; accounting; and tracking of past due University accounts per the Commonwealth of Virginia and University policy and procedures. This position finalizes accounts with the Department of Taxation. This position performs the assignment of Perkins loans. This position will provide a central point of communication for collection agencies and internal staff.
Type of Recruitment
Knowledge, skills and abilities
Working knowledge of the Fair Debt Collection Practices Act, FERPA and Account Receivable applications. Working knowledge of state and federal regulations concerning delinquent accounts and collection laws. Working knowledge of Generally Accepted Accounting Principles. Working knowledge of effective collection techniques and the ability to apply those techniques to collection of accounts. Demonstrated proficiency with Microsoft Office applications, especially Excel. Excellent interpersonal skill, strong problem solving, analytical and communication skills, both written and oral.
Ability to compose effective collection correspondence. Demonstrated ability to work with automated financial systems. Demonstrated ability to perform complex mathematical computations.
Special licenses, registration or certification
None
Education or training
none
Level and type of experience
Some closely related working experience in the collection of delinquent accounts or in student accounts receivable.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Some Banner experience. Financial Aid, Student Services, Student Account or related background preferred. Bachelor’s Degree in Accounting, Finance, Business Administration or an equivalent combination of education and/or experience.
Conditions of Employment
This position is considered essential personnel and may be subject to working during university closings.
This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.
Annual Salary/Hourly Rate
Salary commensurate with education and experience
Posting Detail Information
Job Requisition Number
S03162
Job Open To
General Public
Open Date
08/21/2026
Close Date
Open Until Filled
Yes
Special Instructions Summary
N/A
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at [contact details available in the full listing].
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at [contact details available in the full listing], or DBVI at [contact details available in the full listing].
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor’s legal duty to furnish information.
Position Information
Role Title
Finan Svcs Spec I
Role Code
19031
Pay Band
04
Posting Details
Working Title
Account Collection Specialist
Position Number
01014A
Department
FINANCE OFFICE
Location
Norfolk, VA
Type of Position
Classified
Type of Job
Full Time
EEO Category
B Professionals
Job Description
This position is responsible for performing the assignment; accounting; and tracking of past due University accounts per the Commonwealth of Virginia and University policy and procedures. This position finalizes accounts with the Department of Taxation. This position performs the assignment of Perkins loans. This position will provide a central point of communication for collection agencies and internal staff.
Type of Recruitment
Knowledge, skills and abilities
Working knowledge of the Fair Debt Collection Practices Act, FERPA and Account Receivable applications. Working knowledge of state and federal regulations concerning delinquent accounts and collection laws. Working knowledge of Generally Accepted Accounting Principles. Working knowledge of effective collection techniques and the ability to apply those techniques to collection of accounts. Demonstrated proficiency with Microsoft Office applications, especially Excel. Excellent interpersonal skill, strong problem solving, analytical and communication skills, both written and oral.
Ability to compose effective collection correspondence. Demonstrated ability to work with automated financial systems. Demonstrated ability to perform complex mathematical computations.
Special licenses, registration or certification
None
Education or training
none
Level and type of experience
Some closely related working experience in the collection of delinquent accounts or in student accounts receivable.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Some Banner experience. Financial Aid, Student Services, Student Account or related background preferred. Bachelor’s Degree in Accounting, Finance, Business Administration or an equivalent combination of education and/or experience.
Conditions of Employment
This position is considered essential personnel and may be subject to working during university closings.
This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.
Annual Salary/Hourly Rate
Salary commensurate with education and experience
Posting Detail Information
Job Requisition Number
S03162
Job Open To
General Public
Open Date
08/21/2026
Close Date
Open Until Filled
Yes
Special Instructions Summary
N/A
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at [contact details available in the full listing].
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at [contact details available in the full listing], or DBVI at [contact details available in the full listing].
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor’s legal duty to furnish information.
