Often directs work, trains, and/or supervises student employees.Ensures requisitions are processed in a timely manner and are properly recorded. Obtains necessary documentation for customers related to contracts.Provides complex financial support to departments and areas within the University.Ensures financial aid applications are received and processed correctly. Researches and resolves any issues with applications.Processes financial aid award adjustments and determines loan eligibility and award amounts. Communicates with students regarding student loan issues, eligibility requirements, and award amounts.Posts and removes charges on accounts as necessary. Places holds on student accounts for delinquent loans and payments. Prepares and distributes invoices and all other account documentation. Reviews work of other employees.Compiles, analyzes, and reconciles accounts related to loan and grant programs to ensure compliance with state and federal regulations.Records and tracks expenses and revenue for department or area.Minimum QualificationsKnowledge of standard finance and business policies, procedures, services, tools, and/or equipment in a field of specialization typically obtained by a high school degree or GED or equivalent and a minimum of 3 years related experience. An equivalent combination of education, training, and experience is acceptable.
Specific knowledge, certifications, and licensure will apply at the position level.
Preferred QualificationsAt least one year of customer service experience.
Associate's degree, or vocational or technical school degree
Service-oriented, diplomatic, and tactful when resolving problems.
Computer proficient including Microsoft Office Suite.
Good problem solving skills.
Ability to delve into problematic issues and seek resolution. Resolution of the issue may be at the student, parent or institution level.
DepartmentStudent Financial Aid
Pay Rate: The starting salary range is $14.65 per hour up to $18.68 per hour, dependent on education and prior experience. Employees enjoy a generous benefits package such as paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, a comprehensive insurance package (including but not limited to prescription, vision, dental, and life insurance), an excellent retirement plan with up to a 14% company contribution, a 12-week parental leave program, adoption reimbursement, transgender care, flextime and flexplace policies, counseling and mental health care, access to professional development programs and more. Additional information is available at
https://www.ohio.edu/hr/benefits.
Total Compensation Estimator (For Full-Time Benefits Eligible Employees)Discover the full value of joining Ohio University by clicking this link:
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See details on what we offer in one place and compare different options for retirement and insurance.
Estimates are informational only; exact coverage is determined by eligibility policies and official plan documents.
Job Open Date08/13/2026
Posting Close Date08/23/2026
Job Category: Classified AFSCME 3200 Bargaining Unit appointment
Planning Unit: Vice President Enrollment Management
Work ScheduleMon-Fri, 8 am to 5 pm, some evening or weekend overtime may be required. This is an in-person position based on the Athens campus.
Campus: Athens
Expected hours worked per week40
Expected duration of assignmentongoing
Applicants may contact this person if they have questions about this position.Hannah Mathson,
mathson@ohio.eduNon-Discrimination StatementOhio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.
Job Family/SubfamilyFinance and Business-Accounting Support
Career Track & LevelTAS3
Pay GradeAF3200 |13|
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