Accounts Assistant Helpdesk in Cambridge: 686274

Q: What qualifications are needed for the Accounts Assistant Helpdesk role at Cambridge University?

Candidates need experience processing accounting transactions , intermediate Excel skills, working knowledge of Oracle Financials , and experience with complex reconciliations. Strong communication and time management are essential. See administration jobs in higher education for similar roles.

Q: Is the Accounts Assistant Helpdesk position at Cambridge fixed-term or permanent?

This is a fixed-term role with funding available until 31 December 2027 . Hybrid working (2 days on-site at Greenwich House, 3 remote) applies but may change.

Q: What does the Accounts Assistant Helpdesk role involve at the University of Cambridge?

The role provides first-line support for the Cambridge University Financial System (CUFS) covering User Administration, Accounts Payable/Receivable, iProcurement and Expenses. Additional duties include payment allocation and international payment verification. Explore higher-ed admin jobs .

Accounts Assistant Helpdesk

The Role

The Helpdesk team provides specialist first-line support for various aspects of the Cambridge University Financial System (CUFS), including areas such as: User Administration, Accounts Payable, Accounts Receivable, iProcurement and Expenses, advising departments on best practice as well as being a point of contact for suppliers and customers of the University, ensuring calls and enquiries are dealt with in a timely and professional manner.

In addition to providing first-line support in the areas above you will also assist the wider Accounting Services team in areas such as assisting with allocation of payments received by the University, verification of International Payments and helping teams where short-term support is needed.

Your Skills

The successful candidate will be expected to have:

Experience with the processing of accounting transactions
Able to work independently and as part of a team
Have excellent communication skills and telephone manner, and be able to relay information to a wide range of people of all levels
Intermediate knowledge of excel and working knowledge of Oracle Financials
Experience of dealing with complex reconciliations
Strengths of time management and attention to detail

Benefits

The University offers an excellent benefit package including:

36 days annual leave, inclusive of Bank Holidays
Defined benefits pension schemes
Family-friendly initiatives
Career development opportunities
Support for health and mental wellbeing
Discounts on shopping
Rental deposit scheme
Public transport season ticket loans
Tax-efficient bicycle and charity-giving schemes

Location

The Finance Division has embraced hybrid working and individuals are currently working with their team two days a week from a University site, principally Greenwich House, and three days worked remotely (for those working a standard Monday to Friday week). This arrangement is subject to change and will not form a part of the contractual terms of the role.

Fixed-term: The funds for this post are available until 31 December 2027 in the first instance.

Frequently Asked Questions

🎓What qualifications are needed for the Accounts Assistant Helpdesk role at Cambridge University?

Candidates need experience processing accounting transactions, intermediate Excel skills, working knowledge of Oracle Financials, and experience with complex reconciliations. Strong communication and time management are essential. See administration jobs in higher education for similar roles.

📅Is the Accounts Assistant Helpdesk position at Cambridge fixed-term or permanent?

This is a fixed-term role with funding available until 31 December 2027. Hybrid working (2 days on-site at Greenwich House, 3 remote) applies but may change.

💼What does the Accounts Assistant Helpdesk role involve at the University of Cambridge?

The role provides first-line support for the Cambridge University Financial System (CUFS) covering User Administration, Accounts Payable/Receivable, iProcurement and Expenses. Additional duties include payment allocation and international payment verification. Explore higher-ed admin jobs.

🎁What benefits are offered for the Accounts Assistant Helpdesk job?

Benefits include 36 days annual leave, defined benefit pension, family-friendly initiatives, career development, wellbeing support, shopping discounts, rental deposit scheme, season ticket loans and cycle-to-work scheme.

📝How can I apply for Accounts Assistant Helpdesk positions at Cambridge University?

Applications close 31 May 2026. Prepare a tailored CV highlighting accounting and Oracle experience. Check UK academic and admin jobs for current openings and application tips.

Accounts Assistant Helpdesk

University of Cambridge

Cambridge, United Kingdom