Job Summary
ADA Compliance Specialist
The ADA Compliance Specialist serves as a subject‑matter expert on
workplace accommodations, accessibility, and compliance under Title
I of the Americans with Disabilities Act (ADA), the Pregnant
Workers Fairness Act (PWFA), and Title VII religious‑accommodation
requirements. This role provides consultative guidance to employees
and supervisors, conducts individualized assessments, and ensures
the University's accommodation processes are consistent, timely,
and supportive.
A significant portion of this role involves high‑volume customer
service, including responding to calls and emails from employees
and managers seeking help understanding the University's
accommodation process or needing redirection to other programs such
as University leave programs and Disability Insurance.
Learn more about the great benefits of working for
University of Utah: benefits.utah.edu
Responsibilities
- Accommodation Coordination - Manage ADA, PWFA,
and Title VII accommodation requests from intake through
resolution, including interactive process discussions,
documentation review (ADA/PWFA), and assessment of sincerely held
religious beliefs (Title VII).
Employee Consultation - Provide high‑quality
customer service by responding to frequent calls and emails from
employees seeking guidance on the accommodation process. Facilitate
the interactive process through written communication, phone
consultations, and virtual or in-person meetings, ensuring
employees understand their options and next steps. Redirect
individuals to other University programs as appropriate.
Case Analysis - Conduct individualized
assessments, evaluate essential job functions, request and evaluate
medical documentation when appropriate, and prepare defensible
written analyses for ADA, PWFA, and Title VII cases. Utilize
information gathered throughout the interactive process to make
accommodation determinations. Maintain strict confidentiality
throughout the interactive process and documentation review.
Supervisor Consultation - Partner with
supervisors to conduct operational reviews that assess coverage
needs, workflow impacts, essential functions, and feasibility of
proposed accommodations. Provide clear guidance to help supervisors
understand their responsibilities under ADA, PWFA, and Title VII,
including confidentiality requirements, documentation expectations,
and the legal standards for undue hardship (ADA/PWFA) and
substantial burden (Title VII). Support supervisors in implementing
accommodations appropriately and consistently.
Documentation & Compliance - Maintain
accurate, defensible, and timely documentation in the University's
case-management system throughout all stages of ADA, PWFA, and
Title VII accommodation requests. Ensure case notes,
communications, analysis, and determinations are updated live and
reflect the full interactive process. Draft provider clarification
letters (ADA/PWFA), religious accommodation determinations (Title
VII), operational review questionnaires, and case summaries aligned
with federal regulations and University policy. Protect
confidentiality and ensure all case materials are stored and
managed according to regulatory and University privacy
standards.
Job Reassignment Facilitation - Facilitate the
University's job reassignment process as an ADA/PWFA accommodation
when appropriate, including explaining eligibility, coordinating
required documentation, consulting with hiring managers, guiding
employees through the vacancy search period, and communicating
outcomes.
Training & Education - Deliver training to
departments on ADA Title I, PWFA, Title VII religious
accommodations, University request process, essential‑function
analysis, and inclusive workplace practices.
Process Improvement - Identify opportunities
to streamline workflows, improve documentation, and strengthen
consistency across cases.
Collaboration - Partner with HR teams, OEO/EO,
Risk Management, and campus leadership to support accessibility and
employee wellbeing.
Minimum Qualifications
Compliance Specialist, II: Requires a bachelor's
(or equivalency) + 4 years or a master's (or equivalency) + 2 years
of directly related work experience.
- Demonstrated knowledge of ADA Title I, PWFA, and Title VII
religious‑accommodation standards.
- Experience conducting interviews, assessments, or case
management.
- Strong writing skills with ability to produce clear, defensible
documentation.
- Demonstrated ability to provide high‑volume, empathetic
customer service.
EQUIVALENCY STATEMENT: 1 year of higher education
can be substituted for 1 year of directly related work experience
(Example: bachelor's degree = 4 years of directly related work
experience).
Preferences
- Experience in higher education or public‑sector HR.
- Familiarity with accommodation documentation,
essential‑function analysis, and operational review.
- Ability to navigate complex, sensitive situations with empathy
and professionalism.
- Bilingual English/Spanish communication skills.
Special Instructions
Requisition Number: PRN46378B
Full Time or Part Time? Full Time
Work Schedule Summary: This position is expected to be on
site in Downtown Salt Lake City office at least three days per week
with the opportunity to work hybrid.
Department: 00410 - Human Resources
Location: Campus
Pay Rate Range: $51,242-$63,774
Close Date: 10/19/2026
Open Until Filled:
To apply, visit https://apptrkr.com/9873801"">https://utah.peopleadmin.com/postings/210193
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