"Senior Enrolment Adviser (Compliance)"

Job no: 0027715

Location: Parkville

Role type: Full-time; Fixed Term for 12months

Department: Student and Scholarly Services (SASS)

Salary: UOM 6 – $96,459 – $104,413 p.a. plus 17% super

• Provide expert guidance and support in enrolment compliance, ensuring students meet both government and University requirements
• Competitive salary, impactful compliance work, and enhancing student experiences at a leading university
• Brilliant benefits and a flexible hybrid work environment! 

About the Role

The Senior Enrolment Advisor (SEA) ensures the university adheres to its enrolment policy and relevant government requirements, with a particular focus on the ESOS framework and HESA legislation. Based in the Enrolment Compliance team, you will manage compliance for 65,000 students, lead key activities, and serve as the subject matter expert. Your role involves providing critical compliance advice to staff and students and collaborating with other teams within Student Services and across the university to achieve outstanding results.

Your responsibilities will include:

• Coordinate the successful delivery and continuous improvement of large-scale critical enrolment compliance tasks, including preparing and sending related communications.
• Provide expert support and advice to students and staff and manage complex enquiries.
• Contribute to team activities and identify opportunities to enhance services and encourage collaboration across teams.
• Act as a key contact for services and support team development and client service excellence.

Who we are looking for

You will have strong interpersonal and communication skills, with a proven ability to provide expert guidance and support to a diverse range of students and colleagues. You will excel in organising and delivering time-critical services with precision, maintain high levels of accuracy and productivity in a dynamic environment, and demonstrate problem-solving and critical thinking abilities.

You will also have:

• A tertiary qualification and/or relevant experience
• Proficient in Microsoft Excel (macros and complex formulas) for handling large data sets, with experience in student management and CRM systems
• You will have strong policy knowledge in the ESOS framework, ensuring effective compliance and strategic guidance

For further information regarding responsibilities and requirements please refer to the attached PD.

This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Your new team – Student and Scholarly Services (SASS)

Student and Scholarly Services (SASS) handles student administration from recruitment to graduation. The Executive Directorate, led by the Executive Director and Academic Registrar, manages student grievances, operational planning, and communications, while providing support to the Executive Director and sub-portfolio directors.

What we offer you!

In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!

The University of Melbourne

We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.   

Be yourself

The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants

We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring

Join Us!

If you feel this role is right for you, please apply with the following documents: 

• Resume
• Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.

If you have any questions regarding the recruitment process, please feel free to contact Rehan via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the contact details listed on the Position Description.

Please note that in the event of sourcing a suitable candidate, the closing date for applications may be brought forward, and the job vacancy may be closed. Therefore, we encourage interested individuals to submit their applications promptly.

Position Description

Advertised: 15 Aug 2024 12:05 AM AUS Eastern Standard Time

Applications close: 29 Aug 2024 11:55 PM AUS Eastern Standard Time