Provide quality customer service to all constituents (students,
parents, colleagues) through working the main office front
desk.
Handle mass departmental communications.
Issue, collect, and inventory keys and access cards.
Submit, track, and follow up on work orders and purchase
requisitions.
Submit, track, and follow-up on various p-card purchases.
Provide quality customer service at HRL front desk.
Greet constituents in a timely, professional, and friendly
manner. Accurately answer questions, seek for understanding rather
than agreement.
Utilize Outlook to maintain departmental and professional staff
calendars
Utilize Outlook to respond to, and maintain record of,
departmental emails.
Regularly submit updates for HRL external and internal
websites.
About us
For over 100 years, Embry-Riddle has been the world's leading
aviation and aerospace university, educating more than 30,000
students across residential campuses in Daytona Beach, Florida, and
Prescott, Arizona, as well as through a global network of Worldwide
locations and online programs. With more than 165,000 alumni around
the world, our impact reaches every corner of the aerospace,
aviation, defense and technology industries.
Today, our faculty, researchers and professional staff are
advancing innovation across aviation, space, artificial
intelligence, cybersecurity, autonomous systems and next-generation
engineering. Working alongside industry leaders, government
agencies and innovators, they are solving real-world challenges and
shaping the technologies that will define tomorrow.
Whether you are an educator, researcher, administrator,
technologist or industry professional, your work at Embry-Riddle
will contribute to something bigger than a job. Join a community
driven by discovery, purpose and excellence—and help shape the
future of aerospace.
- Generous Time Off: Enjoy up to 18 days of paid leave
in your first year, including 3 days granted upon hire and 15 days
accrued throughout the year. You'll also receive 9+ paid holidays,
including the day after Thanksgiving and the week between Christmas
Eve and New Year's Day.
- Tuition Coverage: Get 100% tuition coverage for
yourself for one undergraduate and one graduate degree, and
discounted rates for your spouse and dependent children up to age
26.
- Retirement Contributions: ERAU contributes 6% of your
base salary to your retirement plan and offers a 4% matching
contribution – with no vesting period.
- Personal Leave: Relax with 15 days of personal leave
for non-exempt employees or 18 days for exempt full-time employees
in your first year.
The hourly rate for this role is $16.00-17.00 . The final offer
will be based on the candidate’s skills, qualifications, and
experience, as well as applicable state regulations, internal
equity, and business needs, and may fall outside of the stated
range.
Qualifications
High school (or GED) level ability in spelling, grammar, basic
composition, and math.
Required skills, knowledge, abilities:
- Customer Service
- Microsoft Office Suite
Preferred Qualifications
To submit your application for this opportunity, please visit the
Embry-Riddle Career Site and search for
requisition number
R311906 . Please attach all relevant
materials to your application when you apply online. Complete
submissions include:
- Cover letter
- Resume
- Contact information for at least three professional references
(please note that references may be contacted as part of the
interview/screening process)
Current Embry-Riddle employees: Please apply directly
through the ERAU Employee Hub Central application within
Workday.
Embry-Riddle is committed to fostering a workplace where all
individuals are valued and respected. We strive to ensure that all
faculty, staff, and students are treated fairly and provided equal
opportunities for employment, advancement, compensation, training,
and other benefits of employment. Embry-Riddle makes employment
decisions — including hiring, promotions, compensation, and other
terms of employment — based on individual merit, qualifications,
and abilities. Embry-Riddle is strongly opposed to discrimination
and harassment, and such behavior is prohibited by university
policy. Embry-Riddle does not discriminate on the basis of race,
color, national origin, sex, disability, veteran status,
predisposing genetic characteristics, age, religion, or pregnancy
status, or any other status protected by federal, state, or local
law, in its employment, educational programs, admissions policies,
financial aid, or other school-administered programs or activities.
For further information, please visit our
website .
Embry-Riddle is not seeking assistance from staffing or
recruitment agencies. All agencies are directed to contact
eraujobs@erau.edu and should not reach out
to hiring managers or staff.
