Administrative Assistant II

Job Duties

Under the general supervision of the Parking Services Director, this position will provide professional operational support for Parking Services. Operational support includes greeting and assisting customers, processing payments for parking permits and citations, setting up temporary and visitor permits, updating and utilizing the parking software programs, reconciling daily sales (credit and cash), preparing daily deposit, routing information/documents to appropriate staff, collecting and distributing mail, and supporting the needs of University Police. Office support includes monitoring office equipment and software functionality, ordering supplies, and upkeep of the office/reception area.

In addition to the university criminal background check for employment, this position is required to complete a background investigation including fingerprinting to pass an FBI background check to meet Criminal Justice Information Systems (CJIS) standards. Candidates must acquire e-Time certification upon employment. This position serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act).

Key Job Responsibilities

• Parking Services Office Support Duties
• Operational Support
• Supervisor Assigned Duties

Required Qualifications

• High School diploma or equivalent
• Demonstrated ability to communicate clearly, respectfully, and effectively
• Demonstrated experience in the use of software including Microsoft Office, email, and electronic calendars

Preferred Qualifications

• Three years of office or administrative work experience
• Work experience providing excellent customer service