Required Qualifications

• Ability to provide clear, concise written and verbal information.
• Ability to establish rapport with internal and external constituents.
• Ability to understand and interpret general university, college, department, and program policies and procedures.
• Working knowledge of Microsoft Office programs, including Word, Excel, and Access.
• Ability to organize and prioritize work.
• Ability to independently resolve problems.
• Ability to develop and maintain accurate and comprehensive records and files.

Preferred Qualifications

• Bachelor’s or Master’s Degree.
• Previous experience in higher education.
• Previous experience preparing purchases orders and compliance forms.
• Knowledge of centralized automated accounting systems.
• Experience with Texas State programs, including SAP, LOGI, SLATE, Concur, and Banner.

Job Duties

• Answer telephones, screen and transfer calls, take messages, and refer to other offices as appropriate all inquiries about the online BPA program.
• Assist in managing the academic operations of the BPA and MPA programs.
• Compose program correspondence, files, and forms that track program and student progress.
• Coordinate meetings, maintain compliance forms, and prepare various events and activities.
• Organize and prioritize work.
• Maintain program director calendar.
• Coordinate arrangements for meetings.
• Prepare and review purchase orders and invoices.
• Maintain ledgers.
• Monitor due dates of all assignments and projects.
• Supervise student workers.
• Prepare Travel documents.
• Assist in tasks supporting the department and other tasks as assigned.