"Administrative Assistant II"

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivate the intellectual and personal growth of the entire university community.

The Administrative Assistant for the Center for Student Diversity (CSD) provides comprehensive administrative and programmatic support to advance the department’s mission and daily operations. This role is responsible for managing office functions, including greeting and directing visitors, scheduling meetings, and reserving spaces for CSD programs and events. The position assists in supervising student staff, including administrative and social media team members, while tracking student engagement and supporting departmental programs and initiatives. Additional responsibilities include monitoring and reconciling administrative budgets and expenses, processing payments for entertainment and contractor services, and managing pre- and post-travel documentation for professional development. The Administrative Assistant performs other duties as assigned by the Director to ensure the efficient operation and success of the Center

• Provide administrative support including answering the telephone, scheduling appointments for the Director and professional staff, maintaining calendars (identity program & leave); receiving visitors, writing reports and memos, maintaining files and inventories, and providing general information about the Center for Student Diversity and other engagement and inclusion programs/activities, etc.
• Support office related programming and events including the creation and distribution of publicity; ordering and picking up supplies and food; and assisting with the set-up and break-down of events in the Center for Student Diversity.
• Assist in the supervision of student staff with their daily responsibilities including telephone responses, marketing & communications responsibilities, and ensuring timely and efficient completion of administrative functions.
• Schedule Center for Student Diversity meetings, programs, and events, both internally and through Event and Conference Services; maintain a suite master calendar and a calendar for all Center for Student Diversity events, programs, meetings; and update the University Master Calendar.
• Compile monthly statistical data reports tracking engagement, including program attendance and daily student visits to the Center for Student Diversity.
• Track budget for administrative purchases/expenses; provide support for processing (entertainment & contractor) payments for programs/speakers; create and submit documentation for (pre & post) professional development travel.
• Coordinate office mail, including incoming and outgoing daily mail; coordinate bulk mailings; and receive and log special orders.
• Manage office resources, in partnership with SSP's Admin, including monthly inventory of office supplies; organizing and managing access to supplies and equipment; and helping to manage all office technology and audiovisual equipment.
• Perform other duties as assigned by the Center for Student Diversity Director and staff.

Required Qualifications:

• High School Diploma or GED
• Three years of experience providing administrative support

General knowledge of and skill in the practical application of generally accepted office practices and procedures. Ability to communicate effectively both orally and in writing. Ability to proofread and edit written documents. Skill in various computer software packages, such as word processing, spreadsheets, database and presentation programs, Internet, email and calendaring software. Ability to understand and follow oral and written instructions. Ability to interact effectively with internal and external parties in a courteous and efficient manner. Ability to plan, organize, prioritize, and execute multiple and continuing assignments with general instructions.

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Preferred Qualifications:

• Ability to supervise and advise students
• Ability to work with and support diverse populations
• Dependable, motivated, and has a strong interest in working in a front-facing position
• Excellent customer service skills
• Exhibits professionalism