Administrative Assistant

Position Summary:

Rutgers, The State University of New Jersey is seeking an Administrative Assistant for the Study Abroad Office.

Among the key duties of the position are the following:

• Serves as the first point of contact for students, faculty, and guests within the Rutgers Global-Study Abroad Office and provides administrative support and assistance to overall flow and process of the office.
• Serves as the first point of contact for students, families, and partner offices, welcoming visitors in person, by phone, and via email while fostering a supportive environment from initial interest through re-entry.
• Manages the primary study abroad email account and front reception, providing accurate and courteous responses to inquiries about policies, procedures, and program requirements.
• Supports the study abroad application process, including maintaining course pre-approvals, processing transcripts with academic units and the Registrar, and scheduling advising appointments.
• Participates in outreach campaigns (email, text, and calling) to follow-up with students on application requirements.
• Prepares travel documents (visa, health insurance, acceptance letters), monitor pre-departure requirements, and coordinate post-program evaluations.
• Provides administrative support to advising and leadership teams, including office operations such as supply ordering, facilities coordination, and calendar management.
• Hires, trains, and supervises student employees to support office operations, special projects, and event staffing.
• Represents Rutgers Global–Study Abroad at key events, promoting study abroad opportunities and cultivating university partnerships.
• Performs other duties as assigned to advance the mission and operations of the office.

Minimum Education and Experience:

• Bachelor's degree in a related field, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of the administrative field and student communication techniques.

Equipment Utilized:

Terra Dotta Study Abroad applicant database.

Physical Demands and Work Environment:

Some evening and weekend hours.

Salary:

Up to 60K