"Administrative Assistant"

Position Summary

The Department of Pediatrics is seeking an Administrative Assistant to join our team in a full-time position to work within the division of Cardiology.

Performs diversified clerical duties related to the operational needs of the division, which may include, but are not limited to: typing correspondence, reports, articles; answering telephones, taking messages, scheduling appointments/meetings; maintaining division files, record keeping, patient record filing; taking meeting minutes; processing reimbursement; collecting payments. This role requires strong interpersonal and organizational skills and attention to detail.

At CUIMC, we are leaders in teaching, research, and patient care and are proud of the service and support we provide to our community. Columbia University offers a range of benefits to help you, and your dependents stay healthy, build long-term financial security, meet educational and professional goals, and more. Explore your options for Health and Welfare,Employee Assistance,Tuition Programs, andRetirement Benefits.

Responsibilities

• Provides administrative support to clinicians and performs administrative duties necessary to deliver quality patient care
• Schedule appointments for patients.
• Acquire insurance referrals and authorizations for procedures and tests ordered by clinician.
• May enter orders into the electronic medical record (EMR) system or prepare prescription refill requests on behalf of the clinician for the review and approval by the ordering clinician.
• May schedule surgeries/procedures or work in conjunction with Patient Care Coordinator verifying times with patients, preparing charts, pre-admissions and consent forms as necessary.
• Assist patients with enrolling in patient portal and completing pre-registration forms and questionnaires.
• Manage EPIC In-Basket and Pool to ensure patient care is met in a timely manner.
• Manage Outlook Calendar and Amion Schedule.
• Participate in revenue cycle and Quality Improvement processes.
• Performs related duties & responsibilities as assigned/requested.

Minimum Qualifications

• Bachelor’s degree or equivalent in education and experience required.

Preferred Qualifications

• Two years of related experience.
• Word processing, basic Excel, data entry and other applications as required.
• Apply strong interpersonal and empathy skills to help patients and families feel welcomed, acknowledged, and engaged in the patient experience. Apply the same interaction style when communicating with providers and other healthcare workers in the organization.
• This role requires strong organizational skills and attention to detail.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.