Administrative Coordinator I - Process Support Coordinator (Internal Candidates Only)

FLSA status: Non-Exempt

Hiring Salary: This position is a pay grade 8. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf

Occupational Category: Technical/Para-Professional

Department: Nursing

Division: Division of Academic Affairs

Open Date: 10/02/2026

Open Until Filled: Yes

Educational and Experience Requirement: Bachelor’s Degree in related field. Two years of administrative support experience or experience in a related field. Preferred one year of experience working with academic programming in higher education. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Must be a current Sam Houston State University employee in order to be considered for this position.

Nature & Purpose of Position: Supports administrative and operational processes for the School of Nursing.

Primary Responsibilities: Provides administrative and operational support for the School of Nursing. Assists with employment paperwork, student notifications, emergency fund administration, records and handbook maintenance, calendar and meeting coordination, events, supervision, and special projects. Supports the Lead Operations Coordinator and works collaboratively with faculty, staff, university offices, students, and visitors to promote efficient daily operations. Prepares, distributes, and maintains records of student midterm and failure notification letters in coordination with faculty and School of Nursing procedures. Assigns and monitors the work of assigned staff, providing guidance and training, supporting daily workflow, and communicating operational needs to the Lead Operations Coordinator. Performs other related duties as assigned.

Other Specifications: Requires detailed knowledge of university infrastructure, policies and procedures. Requires thorough knowledge of office systems. Coordinates with multiple vendors for returns and problem reconciliation. Ability to handle large volumes of data entry with speed and accuracy is critical. Work requires the ability to perform work of considerable complexity which involves working independently towards general results, devising new work methods, interpreting policy, or meeting new conditions necessitating a high degree of ingenuity, initiative, and judgment. Must be able to work collaboratively with coworkers and provide a high level of customer service at all times. May devote from 25% to 50% of time to routine contacts by telephone with employees of other work units in obtaining or supplying information relating to work. Must have the ability to solve operational problems and make suggestions for process improvement.

Full Time Part Time: Full Time

Quicklink: https://shsu.peopleadmin.com/postings/48821

EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

About Sam Houston State University

For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 21,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more.

SHSU is an institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master’s, and 11 doctoral programs—including the nation’s first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online.

Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today’s Top 50 in the U.S. for “commitment to civic engagement and global awareness,” in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges the university's significant commitment to service.

Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston.

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Member The Texas State University System