"ADMINISTRATIVE OFFICE ASSISTANT II"

ADMINISTRATIVE OFFICE ASSISTANT II

Position Number: S-3746

Position Summary:

Duties performed are of a senior clerical nature. This is the second most senior level clerical job handling significant clerical details and duties that require the ability to apply technical knowledge to clerical functions. It incorporates elements of other levels but with a majority of effort associated with specialized support services for the extensive Clinical Education component of the Doctoral Program in Physical Therapy, working primarily under the Director of Clinical Education (DCE) and four additional Regional Clinical Coordinators. Other key aspects of work at this level include a high degree of independence and latitude to prioritize work assignments.

Required Qualifications:

• High school diploma or GED.
• Three years of qualifying experience or a combination of education and experience that equates to three years.
• Experience with Microsoft Word.
• Customer service experience.
• Organizational skills with strong attention to detail.
• Demonstrated positive interpersonal skills.
• Effective verbal and written communication skills.
• Ability to project a positive attitude.
• Ability to manage multiple projects and meet deadlines with accurate results.
• Ability to compose, proofread and edit correspondence.
• Ability to perform the essential functions of the job with or without reasonable accommodation.

Preferred Qualifications:

• Previous experience in a clinical healthcare setting or healthcare education setting.
• Experience with Microsoft Office.
• Aptitude for learning new computer software and platforms.

Duties & Responsibilities:

• Administrative support for the Clinical Education component of the Doctoral Program in Physical Therapy, working primarily under the Director of Clinical Education (DCE) and four additional Regional Clinical Coordinators.
• Coordinates two to four Regional Clinical Coordinator meetings per year, which includes reserving meeting room, preparing materials, and recording minutes.
• Responsible for coordination of paperwork (both electronic and hard copy) for clinical placements through use of EXAAT software.
• Maintains a complex database of current clinical education affiliations (preceptors); sends out requests for clinical rotations from a source of 300+ locations within the United States, primarily in Michigan.
• Handles administrative duties for securing the clinical rotations, informing students of their clinical assignments (180 students - 60 per clinical experience/semester), informing clinical sites of their upcoming student placement, and distribution of Certificates of Liability Insurance and other documentation/packets.
• Responsible for entering both the students and clinical instructors into an online Clinical Performance Instrument, a management tool for monitoring the progress of students through their clinical rotation; serves as the liaison for technical support when necessary.
• Responsible for frequent interaction with clinical affiliates, clinical faculty, and students via several communication methods.
• Responsible for manipulating gathered clinical education data and preparing multiple statistical reports from data.
• Coordinates with College of Health Professions Clinical Compliance Coordinator Affiliation Agreements and the creation of new standard CMU agreements for sites hosting student physical therapists.
• Coordinates the collection of final doctoral projects (approximately 60) and uploads them for future reference.
• Creates, distributes, and handles 1-year post graduation surveys to alumni for assessment of CMU DPT Program and curriculum.
• Coordinates a number of program special events, such as the Annual Research and Case Report Colloquium, Annual Professional Transition and Recognition Ceremony and the paperwork required for guest speakers, Annual Pre- and Post-Internship Seminars, the Annual Credentialed Clinical Instructor Program, which requires the ability to coordinate activities with a co-sponsor located off-campus and handle departmental deposits of fees/charges, and the Annual Clinical Education Advisory Panel.
• Performs or assists with the following duties:
• Gathers, prepares, and organizes data for Accreditation and Assessment from a multitude of sources.
• Assists Assessment Coordinator, Director, and DCE, as necessary, to administer extensive and complex outcomes assessment plan, collects necessary data, and imports data and necessary documents into the CMU system.
• Securely hold exams from instructors for students review and supervise students as they review.
• Supervises student office assistant in coordination with Administrative Secretary.
• Supports the entire faculty of the DPT Program in the capacities that are requested, including but not limited to: Reservations for rooms within the CHP. Relays information, materials, and exams (blank or ones to be graded) to Houghton campus via mail or scan/email. Special print jobs through Printing Services.

Supervision Exercised:

None.

Employee Group: Administrative Office Assistant
Staff Pay Level:
Pay Range: Minimum Starting Rate: $16.50 per hour
Division: Academic Affairs
Department: Physical Therapy Program
Position Status: Regular
Position End Date:
Employment Status: Full-Time
FTE: 1.0
Position Type: 12 month
Weekly Work Schedule: Mon-Fri, 8:00am-5:00pm/occasional weekends and evenings
Location: Mount Pleasant, MI
Posting Ends:
Open Until Filled: Yes

About the Department:

As one of the largest graduate programs on CMUs campus, the office of the Doctoral Program in Physical Therapy (DPT) is very busy. The number of students enrolled in the program each year ranges from 150 -180 students. There are currently 11 full-time faculty members assigned to the department, with 2 part-time off-campus faculty who assist with clinical education experiences. In addition to the full-time faculty, the department employs between 4-8 adjunct faculty per semester to assist with laboratory courses. The Doctoral Program is a 12 month program; therefore students are on campus year round.

The department employs two administrative assistants who share the physical therapy office. One person is the executive secretary, who assists the Department Chair and faculty in day-to-day operations of the program. The second individuals primary duty is to assist the Director of Clinical Education in coordinating the clinical education experiences of students during their first- and third-year clinical experiences. Additional duties for this individual include assisting with program assessment and accreditation activities for the department.

Message to Applicants:

Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMUs mission, vision, and leadership standards.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before November 20th, 2025.