"ADMINISTRATIVE OFFICE ASSISTANT III"

Position Number:

S-3757

Position Summary:

Duties performed are of a complex and varied clerical/technical nature, usually supporting a major function, department, or unit of the University. This is the most senior level clerical job handling substantial clerical/administrative details and duties. It incorporates elements of other levels with a majority of effort associated with more complex clerical technical support services or programs. The level of independence at this level has a high degree of autonomy/responsibility for complex duties that may be broad and varied or narrow but focused.

Required Qualifications:

• High school diploma or GED.
• Four years of qualifying experience or a combination of education and experience that equates to four years.
• Experience with Microsoft Word.
• Customer service experience.
• Spreadsheet and/or database experience.
• Organizational skills with strong attention to detail.
• Demonstrated positive interpersonal skills.
• Effective verbal and written communication skills.
• Ability to project a positive attitude.
• Ability to manage multiple projects and meet deadlines with accurate results.
• Ability to compose, proofread and edit correspondence.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Preferred Qualifications:

Knowledge of specific software and/or mainframe/systems skills may be desired by the hiring department (i.e. Excel, Access, SAP).

Duties & Responsibilities:

• Assists in the completion of the month-end budget reconciliation process.
• Generates and reviews monthly budgetary reports as required.
• Records general ledger entries for account changes and monthly reconciliations.
• Manages the general ledger and devotes time to risk management and process improvement.
• Compiles and analyzes financial results and reports on discrepancies.
• Assists in the completion of the month-end budget reconciliation process.
• Proactively identifies data set-up and maintenance issues that are detrimental to providing outstanding customer service to customers.
• Analyzes existing processes to understand workflow and data interactions.
• Documents, trains, and implements process improvements/new processes with student employees along with our Assistant Directors.
• Collects, sorts, and prepares data/information including creating events in CRM (Slate) to enter student data from events hosted by Admissions staff.
• Retrieves and responds to swag and counselor requests to ensure materials are shipped efficiently. May assist with updating inventory to serve as backup for other office specialists.
• Helps manage Timelink for student employees, temp employees, bi-weekly part-time, and semi-monthly staff. Records and maintains attendance on the Time Off calendar for students, bi-weekly and semi-monthly staff.
• Answers phones and assists callers with questions that may be complex in nature requiring staying up to date on enrollment processes.
• Provides backup coverage for the main admissions welcome desk, ensuring top customer service including directing walk-ins, helping with staffs calendar appointments, the appearance of the main lobby, etc.
• Makes recommendations related to assigned duties, office procedures, or processes.
• Ensures office functions run smoothly by making day-to-day decisions following guidelines set by Admissions.
• Serves as backup for admissions main lobby front desk when needed.

Supervision Exercised:

None.

Employee Group:

Administrative Office Assistant

Staff Pay Level:

Pay Range:

Minimum Starting Rate: $18.00 per hour

Division:

Student Recruitment & Retention

Department:

Undergraduate Recruitment - Admissions

Position Status:

Regular

Position End Date:

Employment Status:

Full-Time

FTE:

1.0

Position Type:

12 month

Weekly Work Schedule:

Monday-Friday 8a.m.-5 p.m., select Saturdays pre-identified

Location:

Mount Pleasant, MI

Posting Ends:

Open Until Filled:

Yes

About the Department:

About CMU:

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, masters, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 mens and womens Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. Its part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the states largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions - Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more - are within easy reach of the citys central location in Michigans Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

CMU Leadership Standards:

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

Message to Applicants:

Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMUs mission, vision, and leadership standards.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before November 19th, 2025.

To apply, visit https://www.jobs.cmich.edu/postings/43891