"Administrative Support Associate"

Job Duties

• Provide excellent and effective customer service to patients and visitors to the office and answer questions in a friendly, helpful, and accurate manner.
• Excellent verbal/written communication skills when performing such duties as patient registration, scheduling medical clinic appointments, handling the phone tree system, and assisting with checking in and out patients from various clinics.
• Monitor and update document and referral manager functions in the practice management system, maintain and file medical information, retrieve information in electronic and printed formats, and process requests for medical information, professional development, and other duties as assigned.
• Enter and update patient insurance information for third-party billing in the practice management system
• Data entry skills, effective use of a cash drawer, credit card machine, copier/fax, and scanner.

Minimum Qualifications:

HIGH SCHOOL DIPLOMA OR EQUIVALENCY; OR DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK.

Preferred Qualifications:

• Associate’s degree or 2 years of college equivalent with a concentration in health information.
• Health Information and Electronic Health Record Experience.
• College health experience.
• Knowledge of HIPAA policies and guidelines.
• Demonstrated experience in administrative or clerical roles, ideally including scheduling and customer service.

Posted: 15-Jan-26

Location: Greensboro, North Carolina

Type: Full-time

Salary: $35,001 - $37,262

Categories: Staff/Administrative

Employment Type: Full-time

Organization Type: Higher Education Institution

Preferred Education: High School

Internal Number: 013091