Administrative Support - Intermediate

Since 1906, the University of West Georgia (UWG) has been home to those who seek a transformative college experience. UWG is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation. Nestled among the pines on a picturesque 645 acres is the University of West Georgia- a hidden gem approximately 40 miles west of Atlanta. Serving approximately 16,000+ students, and offering more than 100 programs, UWG is committed to advancing innovative academic programs and a student-centered business model. Perennially ranked by U.S. News & World Report, the Princeton Review, and Colleges of Distinction as a top national university, West Georgia offers 86 fields of study, including business, computing, nursing, education, STEM, communication and digital media, social sciences, and the fine and performing arts. UWG generates a regional economic impact of more than $650 million annually and provides a safe, quality, and affordable university experience that connects students to post-graduate career and leadership opportunities. UWG has been recognized by the Carnegie Foundation for its institutional commitment to community engagement through teaching, research and creative activities, and public service. West Georgia is one of only 119 U.S. colleges and universities to receive the elective classification in 2020 and is among only 359 institutions nationally. Dedicated to creating a first-choice university for students, alumni, employees, and communities, UWG seeks employees who will advance and support the University's mission of fulfilling the talent needs of western Georgia and the Atlanta metropolitan area, while contributing to the social, cultural, and economic development of the region and state. The University of West Georgia offers a comprehensive total rewards package designed to support faculty and staff across multiple dimensions; health, wellness, financial security, and professional growth. Employees working at least 30 hours per week gain access to a range of health plans, including medical, dental, and vision, wellness programs, and robust retirement options through Georgia Teachers Retirement System (TRS), Optional Retirement Program, and voluntary 403(b) and 457(b) plans. Employees are granted 13 paid holidays and paid time off accruals and are eligible to participate in the University System of Georgia's Tuition Assistance Program. Fringe benefits include a variety of resources focused on employee physical, mental, financial, and social well-being through Acentra Employee Assistance Program in addition to personal financial advising with Captrust. UWG also offers exclusive discounts and special offers on entertainment, travel, and other products and services through the Perks at Work program, free access to the university recreation facility, discounted campus dining options, and more! Living in Carrollton, "The City of Dreams," offers the advantages of city life with a small-town vibe. This progressive community with Southern flair offers plenty of shopping, restaurants, nightlife opportunities, and cultural events. Named a City of Excellence in Georgia and listed as one of the 50 Best Small Southern Towns, Carrollton is the cultural, educational, health care, and commercial center for the west Georgia region. At the heart of Carrollton is its historic downtown and Adamson Square lined with shops, galleries, and restaurants. Each season offers unique local events and opportunities for year-round recreation. Outdoor activities abound through award-winning spaces, including an 18-mile paved walking and biking Greenbelt trail that encircles the city and passes through the UWG campus. The city embraces the University's students, faculty, and staff, and welcomes the diversity UWG brings to the community. Invested in education with highly rated city and county K-12 systems, both city and county public school graduation rates are 90% and above and rank among the top in the nation by U.S. News & World Report. Location Our campus is located at 1601 Maple Street, Carrollton, GA 30118. Faculty and staff members are expected to be physically present on campus as needed to support the in-person educational experience and on-campus vitality at the University of West Georgia. Depending upon teaching assignments and student demand, this could include the Carrollton or Newnan campuses Job Summary The School of Nursing is seeking a dynamic people person and efficient Administrative Support ' Intermediate for the Carrollton campus Reception area. Positive and energetic office presence to greet students and visitors, ascertain nature of business and direct them in person and by phone to the appropriate department on campus or to faculty and staff of the School of Nursing. Assist faculty and staff with projects that require an extensive degree of training, planning, and coordination such as UWG purchasing requests, reporting, reconciliations and document retention, student clinical document processing, and communications, providing information for surveys, demographic reports, recruitment materials, and planning and execution of special events. Performs moderately complex administrative duties and maintains moderately complex electronic databases. Works with student assistants and leads by example for them on professional procedures for front desk and other duties. Responsibilities Front Desk Opening and closing procedures. Greet students and visitors in person, email, or by phone (ascertain nature of business and direct them to appropriate faculty or staff). Customer service – be able to exhibit excellent customer friendly service skills and be knowledgeable, professional and courteous in meeting the needs of our students, faculty and staff. Supporting Assist faculty, support student advising and staff with special projects that require an extensive degree of planning and coordination such as providing information for surveys, demographic reports, recruitment materials, book orders, desk copies, and course den support. Performs moderately complex administrative duties such as preparing correspondence, letters, manuscripts, and other documents. Prepare reports and spreadsheets for faculty and staff. Building locker administration and assistance. Administrative Performs routine but varied administrative duties in accordance with standard procedures. Assists in purchasing, personnel processing, and school reconciliations. (Google Drive, Microsoft Suite, PeopleSoft, or comparable, etc.) Maintains moderately complex electronic databases and records for faculty, staff and students related to undergraduate and graduate programs and off-campus sites. (Banner, Pro, etc.) Other Serves as liaison with internal and external organizations and student groups. Some duties include room scheduling for faculty meetings and special events. Scheduling state cars for faculty for them to travel to clinical settings for student supervision and to drive to teach at off campus sites. Other duties as assigned. Required Qualifications Educational Requirements High School Diploma Required Experience 2 to 4 years of administrative experience; or a combination of training, education and experience. Preferred Qualifications Preferred Educational Qualifications Bachelor's degree Preferred Experience Bachelor's Degree and Higher education experience in an administrative staff position. Proposed Salary Salary is commensurate with experience. Knowledge, Skills, & Abilities ABILITIES Ability to maintain complex department and college databases. Ability to work well alone and/or in a teamwork environment. SKILLS Proven proficiency in computer applications. Excellent customer service skills as well as great organizational and time management skills. Excellent verbal and written communication skills. Must maintain a safe and organized work area. USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 . Other Information The mission of the University of West Georgia is to enable students, faculty, and staff to realize their full potential through academic engagement, supportive services, professional development, and a caring, student-centered community. The institutional mission and daily operation of the University of West Georgia are guided by our values that support our vision to be the best place to work, learn, and succeed: ACHIEVEMENT, CARING, COLLABORATION, INCLUSIVENESS, INNOVATION, INTEGRITY, SUSTAINABILITY, and WISDOM.