Administrator (Casework)

University of Gloucestershire - Governance and Legal

Location:

Cheltenham

Salary:

£28,778 to £31,236 Grade 5, per annum

Hours:

Full Time

Contract Type:

Permanent

Placed On:

17th March 2026

Closes:

7th April 2026

Job Ref:

S2262

1.0 FTE, 37 hours a week.

Join our Governance and Legal team as a Casework Administrator

The Opportunity

We’re looking for a proactive and detail-oriented Casework Administrator to join our Governance and Legal team, part of the Chief Financial Officer Directorate. This is a key role supporting student casework processes, such as academic appeals and complaints, ensuring they are managed professionally, sensitively, and in accordance with University procedures.

In addition to handling casework, you'll assist the wider team with governance activities, including providing support for committees, boards, and panel meetings.

This is a fantastic opportunity to join a collaborative and supportive environment, where your work will contribute directly to the University’s commitment to fairness, transparency, and student success.

What You Will Bring

To succeed in this role, you'll need:

• Excellent administrative and organisational skills, with a keen eye for detail
• Strong problem-solving skills and a logical approach to tasks
• High standard of written and verbal communication
• Ability to manage confidential and sensitive information with tact and discretion
• Confidence in working collaboratively with a wide range of stakeholders
• A proactive, team-focused mindset and the ability to manage multiple priorities

What You Will Get

• Generous holiday allowance and pension scheme
• Opportunieties to grow and develop professionally
• Supportive, inclusive workplace culture
• Agile and flexible working arrangements
• A role where your impact truly matters

About the Team

The Governance and Legal team plays a vital role in ensuring the University meets its legal, governance and regulatory responsibilities. Working closely with stakeholders across the University, the team supports the University’s corporate governance framework, information governance compliance and insurance activities, student casework management, the provision of legal services, and secretariat services to support the institution in achieving its mission and objectives.

To apply please click on APPLY at the bottom of this page, you will be asked to submit a complete application form.

Closing Date: 7 April 2026

Interview Date: 20 April 2026