Job Details
Hybrid work schedule; 2 days onsite.
The Office of Undergraduate Admission assembles a freshman class of 1,700 students and a transfer class of approximately 25-40 students each year. We strive to build a class that cuts across a number of dimensions to add to a rich and diverse undergraduate educational experience for everyone.
The Office of Undergraduate Admission (UGA) seeks an Admission Operations Analyst who, under the supervision of the Assistant Dean of Admission for Communications and Operations, will specify requirements and/or design solutions for business information systems and incorporate new technical systems to improve work-flow, production, efficiency and effectiveness. May serve as project lead.
Your responsibilities include:
- Translating business processes into system requirements and/or developing systems solutions
- Analyzing new business requirements, assisting with feasibility of enhancement requests, system functionality, current system use and user needs.
- Specifying functional analysis and designing and working with developers and analysts to recommend solutions and resolve system issues.
- Reviewing, researching and evaluating software to determine its usefulness and appropriateness as related to existing or proposed business systems; assisting or developing preliminary and detailed system design documentation
- Performing testing of new systems, upgrades and patching of existing systems; planning, conducting and documenting results of testing.
- Advising users requiring assistance in solving complex problems or issues regarding management and business systems.
- Analyzing data and providing data sets to users for analysis. May include development of operational and analytical reports for end users.
- Liaising with external vendors or partners in support of business systems which may include system development, implementation and/or operations.
* Other duties may also be assigned.
Qualifications:
Minimum Requirements:
- Bachelor’s degree and five years relevant experience or combination of education and relevant experience.
To be successful in this position, you will bring:
- Slate, PeopleSoft experience highly desirable.
- Knowledge of computer system capabilities, business processes, and work flow.
- Experience with enterprise applications and understanding of database driven applications.
- Strong understanding of the software development lifecycle.
- Knowledge of principles and techniques used in conducting management studies and in systems analysis.
- Current knowledge of rapidly changing computer technology.
- Skill in facilitating group meetings.
- Skill in developing and conducting training programs.
- Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.
- Strong listening, negotiation and conflict resolution skills.
- Ability to design and document complex business systems.
- Proven problem solving and analytical thinking and ability to approach problems logically and systematically.
- Ability to work effectively and collaboratively with minimum direction.
- Ability to establish effective, ongoing relationships with staff and management.
- Ability to manage multiple competing priorities and work under pressure in high stress situations.
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