"Admissions Assistant"

Admissions Assistant

University of Essex - Marketing, Student Recruitment and Admissions (MSRA)

Department

Marketing, Student Recruitment and Admissions (MSRA)

You can find more information about the department on our website: https://www.essex.ac.uk/information/professional-services

Duties of the Role

The Admissions Assistant is a member the University’s Marketing, Student Recruitment and Admissions team. The successful candidate will be part of a team that works quickly and efficiently in a constantly changing environment. The Admissions Assistant provides high-quality customer service and administrative support across the Admissions service, with a specialist focus on compliance processes that prepare applicants for their Confirmation and Acceptance of Studies (CAS) to be issued to enable them to obtain a visa to study in the UK.

Skills and qualifications required

The Admissions Assistant needs the ability to provide accurate advice in accordance with guidance. They will have excellent oral and written communication skills when handling a high volume of queries – by telephone, in-person, email and Live Chat. They will also need the ability to manage multiple tasks and to prioritise effectively. Please see the person specification for a full list of requirements for this post.

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives.

Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please email resourcing@essex.ac.uk.

More information: Working at the University

Please use the 'Apply' button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.

Our website http://www.essex.ac.uk contains more information about the University of Essex. If you have a disability and would like information in a different format, please email resourcing@essex.ac.uk.