Admissions Coordinator (Admissions Office, BSPH Student Affairs)

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

We are seeking an Admissions Coordinator who will serve as the first point of contact for prospective students and assists with all phases of day-to-day admissions operations support. Responsibilities may include application processing and management, communications support, event support, reports, and scheduling.

The Admissions Coordinator’s main responsibility is to check in, process and review submitted applications in CAS Systems and/or Slate for completeness, based on policies and requirements for several programs and departments. Coordinators work with departments and applicants to complete files by stated deadlines, review applications and supporting materials (including transcripts and credential evaluations for equivalency.

Specific Duties & Responsibilities

• Serves as the first point of contact for applicants.
• Manages communication with large volumes of applicants through various stages of follow-up.
• Provides admissions process information to prospective students and provides applicants with admissions status information.
• Research questions, troubleshoots, responds directly to inquiries, and refers matters as appropriate.
• Communicates with academic programs on all admissions process issues.
• Refers prospective and current applicants to appropriate department contacts for degree program information.
• Assist with logistics and operations of group information sessions, open houses and other recruitment fairs, etc.
• Maintain electronic admissions records.
• Assist in the collection of admissions statistics throughout the admissions cycle using admissions software (e.g. SIS and Slate) and other appropriate sources.
• Retrieve and analyze student academic and demographic data to assist management with predictive modeling.
• Monitor and report student interaction trends and outcomes in support of strategic objectives.
• Process and track payments, reimbursements, and budget reports.
• Schedule space for Admissions meetings and events.
• Perform other duties as assigned

In Addition to the Duties Above

• Key Liaison between Admissions and Academic Coordinators to troubleshoot application and system issues.
• Assist departments and programs with setup of reports, queries in WebAdMIT and Slate.
• Responsible for working in Slate and WebAdMIT to create queries, communications, forms and rules to assist with operations and processing.
• Liaison with vendors (such as testing agencies and credential evaluation agencies) when needed to ascertain discrepancies between admissions materials.
• Review and revise relevant sections of the department manual. Recommend.
• Updates to the school’s Policy Procedure Memoranda’s (PPMs) as they relate to admissions requirements, policies and procedures.

Minimum Qualifications

• High School Diploma or graduation equivalent
• Four years progressively responsible administrative experience
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Bachelor’s Degree preferred.
• Proficiency in basic data management systems and computer applications (e.g., Word, Excel, Access, PowerPoint); willingness and ability to learn additional applications as needed.

Technical Skills and Expected Level of Proficiency

• Application Processing and Management - Awareness
• Customer Service - Awareness
• Data Management and Analysis - Awareness
• Documentation Imaging and Management - Awareness
• Event Coordination - Awareness
• Financial Management - Awareness
• Oral and Written Communications - Awareness
• Record Keeping - Awareness
• Student Information Systems - Awareness

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Classified Title: Admissions Coordinator
Role/Level/Range: ATO 37.5/03/OF
Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday to Friday: 8:30am – 5:00pm
FLSA Status: Non-Exempt
Location: Hybrid/School of Public Health
Department name: Admissions
Personnel area: School of Public Health