Admissions Counselor

Admissions Counselor

Company:
North Carolina State University

Job Location:

Category:
Admissions and Enrollment

Type:
Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Department: 320101 - Admissions

Location: Raleigh, NC

Essential Job Duties:
We are hiring an admissions counselor at NC State. In this role, you'll get to be a part of a team that is involved in recruiting, guiding and enrolling the next class of talented students. You'll be the face of NC State, connecting with prospective students, families and school counselors to share what makes our university a top choice. This role blends customer service, application review and outreach efforts to ensure we attract and support an academically strong student body.

What You'll Do:

• Represent NC State at high school visits, college fairs and recruitment events across North Carolina and beyond.
• Counsel prospective students and families on academic programs, admission requirements and the application process.
• Deliver engaging campus presentations and information sessions for visitors.
• Review first-year and transfer applications, assessing academic credentials holistically to make informed admission decisions.
• Manage customer service inquiries via phone, email and in person, ensuring a seamless experience for students and families.
• Assist with office operations, including processing applications, transfer credit evaluations and administrative tasks.
• Travel extensively for recruitment, including occasional weekends and engage in public speaking to share the NC State experience.
• Collaborate with school counselors and college-access organizations to strengthen outreach efforts.

If you have strong communication skills, a passion for higher education and are excited about helping students navigate the admissions process, we encourage you to apply.

Other Work/Responsibilities:

• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Minimum Experience/Education:
Bachelor's degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

Required Qualifications:

• Ability to exercise judgment and work independently.
• Excellent interpersonal skills with the ability to work creatively, collaboratively and effectively as a team member.
• Strong organization and time management skills to ensure scheduled deadlines.
• Computer proficiency - must be knowledgeable in the use of computerized management information systems (databases).
• Demonstrated ability to make accurate and consistent interpretations of a broad variety of academic and/or administrative policies and procedures.
• Ability to exercise good judgment and discretion, particularly in matters relative to sensitive or confidential student records, personnel or organizational matters
• Work requires in-depth analysis and counseling skills along with independent judgment and discretion to render appropriate admissions decisions in an increasingly competitive market.
• Flexibility to travel for extended periods.
• Ability to lift up to 60 pounds occasionally.

Preferred Qualifications:

• Ability to exercise judgment and work independently.
• Excellent interpersonal skills with the ability to work creatively, collaboratively and effectively as a team member.
• Strong organization and time management skills to ensure scheduled deadlines.
• Computer proficiency - must be knowledgeable in the use of computerized management information systems (databases).
• Demonstrated ability to make accurate and consistent interpretations of a broad variety of academic and/or administrative policies and procedures.

Required license or certification:

• Valid driver's license required.
• NC Driver's License within 60 days of start date.

Position Number: 00105036

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