Admissions Officer

Admissions Officer

Institute for Optimum Nutrition - Corporate Services

Location: Richmond, London and homebased

Contract: Full-time, permanent contract (37.5 hours per week)

Start Date: Immediate

The Institute for Optimum Nutrition (ION) is one of the UK’s longest-established providers of education in nutritional therapy. We are passionate about delivering a high-quality learning experience that blends education, research and professional practice, and we are proud of our diverse and collaborative community.

This a permanent, full-time position at the heart of our student recruitment function and a great opportunity for an individual to play a key role in supporting student recruitment for courses, engaging in external events and networking opportunities. We are looking for a proactive and detail-oriented individual to deliver an outstanding admissions and applicant experience.

You will manage the full applicant journey from initial enquiry through to enrolment, ensuring a seamless, professional and engaging experience for prospective students. You will play a proactive role in supporting recruitment targets by effectively using data and systems, actively following up with applicants, and driving conversion across academic programmes. You will also use insight to continuously improve conversion rates and optimise the admissions process.

For the job description click here.

This is a hybrid role between the Richmond, London office and home.

You will come with:

• Experience in an admissions, recruitment, or customer-facing administrative role
• Strong organisational skills with excellent attention to detail
• Strong interpersonal skills
• Confident communicator (written and verbal)
• Experience using databases or CRM systems
• Ability to manage multiple priorities and meet deadlines
• Strong customer service ethos
• A strong desire to support prospective students in their decision making

We offer:

• A supportive and inclusive working environment
• Flexible approach to home working
• Commitment to reasonable workplace adjustments
• Learning and development opportunities
• Employee assistance programme for you and your family
• Generous holiday entitlement
• Contributory pension scheme

If you enjoy engaging with prospective students, driving applications, and delivering a high-quality admissions experience, join us.

Recruitment timeline:

Applications will close midnight on Tuesday 7th April 2026.