Admissions Officer

About us:

The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada’s commercial and financial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. We make a fundamental promise – Here’s where it changes – to our students, our partners and the broader community. Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.

Your opportunity:

The Rotman Office of Recruitment, Admissions and Business Development (RABD) recruits and admits talented professionals who aim to push their limits, expand their creativity and develop their leadership potential via one of the School’s 12 graduate management programs. The RABD team will achieve this goal using industry-standard best practices in strategic enrolment management. 

As an Admissions Officer, you will be part of an innovative, dynamic and collaborative team committed to delivering an exceptional experience for prospective candidates of Rotman’s graduate programs. A critical member of the RABD team, this role will lead initiatives to admit both domestic and international students to Rotman’s suite of 12 graduate business programs. The Officer assesses admission applications and makes timely, accurate decisions that contribute to the institution’s enrolment objectives. This role works in close collaboration with colleagues in recruitment, with the expectation that in busy periods the incumbent may step in to help the recruitment team as appropriate. Using a combination of strategic enrolment management practices and technology to enhance the overall efficiency of process and candidate experience. 

Reporting to the Director, Graduate Programs,Admissions & Awards , you will work with colleagues across the RABD portfolio and the Rotman School to achieve the School’s recruitment goals and be a key contributor to a dynamic and strategic enrolment management driven recruitment and admissions operation dedicated to shaping the incoming classes of transformational graduate business programs at the University of Toronto.  . 

Your responsibilities will include:

• Reviewing and assessing admissions applications
• Updating and maintaining records
• Interviewing program applicants
• Preparing admission spreadsheets for decision-making
• Collating briefing package materials for meetings
• Interpreting academic regulations, program and degree requirements
• Drafting appeals and cases for special consideration
• Promoting programs at recruitment events
• Planning and conducting conversion and yield management activities

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four years working in enrollment management, recruitment, admissions, student affairs or a related area, preferably in a graduate business program environment.
• Proficiency in ROSI, a CRM (preferably Salesforce) and Microsoft Office, with advanced knowledge of Excel
• Experience developing and maintaining records and files.
• Strong ability to assess international and domestic credentials.
• Knowledgeable about, university life, student recruitment and admissions including provincial, national and international university and college education systems
• Demonstrated commitment to providing outstanding customer and advising services with a proven record of tact, diplomacy and conflict resolution skills
• Must be able to use independent judgment and discretion when processing applications and responding to enquiries
• Excellent analytical and interpretative skills with the ability to understand and apply a large amount of information and complex set of regulations and guidelines with minimal supervision
• Meticulous attention-to-detail and accuracy required.
• Superior organizational skills with the ability to work well under pressure within a rapidly changing environment to meet competing priorities and deadlines

To be successful in this role you will be:

• Diligent
• Discerning
• Efficient
• Proactive
• Problem solver
• Team player