Position Number: 000345
Functional Title: Admissions Processing and Transfer Credit Specialist
Position Type: Staff
Position Eclass: EZ - EHRA Non - Exempt Permanent
University Information
Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North…
Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit
In support of the mission of UNC Greensboro, the Office of Undergraduate Admissions fosters student success and cultivates exemplary student experiences through the recruitment, admission, and enrollment of traditional first-time freshmen, transfer, and nontraditional adult students. The office is responsible for identifying, cultivating, and evaluating prospective students, making admissions decisions, and positively influencing their decision to matriculate to UNCG.
As a key public relations arm of the University, the Office of Undergraduate Admissions communicates the academic, programmatic, and developmental offerings of UNCG to prospective students, families, counselors, alumni, and other external partners. The office also ensures accurate academic records and upholds policies and regulations that support institutional integrity and student progress, serving all University constituents. Through these efforts, the Office of Undergraduate Admissions advances the University’s enrollment goals and enhances the overall student experience.
Position Summary
The Admissions Processing and Transfer Credit Specialist is responsible for executing transfer credit articulation and admissions processing functions, ensuring timely application evaluations and accurate evaluation of transfer credit, maintaining compliance with UNC System policies, and supporting admissions operations. This position operates under the guidance of the Administrative Support Supervisor in the Office of Undergraduate Admissions.
The analyst ensures adherence to statewide policies and mandates while supporting articulation agreements and degree planning processes. Additionally, this role evaluates students’ academic credentials and makes admissions recommendations based on UNC System criteria, maintaining applicant records and processing applications received from various electronic sources. The position requires expertise in transfer articulation, student information systems, and admissions data processing, along with strong analytical skills and attention to detail.
Minimum Qualifications
BACHELOR’S DEGREE; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE. ALL DEGREES MUST BE RECEIVED FROM APPROPRIATELY ACCREDITED INSTITUTIONS.
Preferred Qualifications
Bachelor’s Degree from an accredited institution and/or one year of related experience in admissions, transfer, or student services within a college setting, student information systems, preferably Ellucian Banner, degree audit tracking, and MS Office Suite software are a plus.
Recruitment Range: $43,950-$45,000
Org #-Department: Undergraduate Admissions - 10202
Job Open Date: 09/11/2026
Open Until Filled: Yes
FTE: 1.000
Type of Appointment: Permanent
Number of Months per Year: 12
FLSA: Non-Exempt
Percentage Of Time: 40%
Key Responsibility: Transfer Credit and Articulation
Essential Tasks:
- Manage the evaluation process for transfer credit, using professional judgment and discretion to research, determine equivalencies, and input them into the student information system (Banner).
- Collaborate with academic colleges to review course syllabi and supporting materials for credit articulation when needed.
- Ensure compliance with UNC System mandates regarding the completion timeframe for transfer credit evaluations.
- Maintain and update the transfer credit dictionary/tables in Banner to ensure accurate articulation of external coursework.
- Facilitate UNC Greensboro’s participation in statewide transfer equivalency programs, including Common Articulation Agreements (CAA), military transfer initiatives, bilateral agreements, and other standardized agreements.
- Utilize expertise in UNCG General Education requirements to develop and maintain transfer credit equivalency guides for frequent external credit sources, such as NC Community Colleges and international institutions.
Percentage Of Time: 40%
Key Responsibility: Admissions Operations and Processing
Essential Tasks:
- Assist prospective students with the admissions process, including reviewing applications to determine if UNC System Minimum Course Requirements are met.
- Assess residency information and required documentation for tuition classification purposes, including cases involving applicants born abroad.
- Evaluate applicant data for completeness, identifying inconsistencies and making informed decisions regarding applicant safety/disciplinary concerns.
- Interpret and apply admissions policies, ensuring accuracy and consistency in decisions while maintaining the confidentiality of student records.
- Demonstrate proficiency in entering and evaluating data within the admissions Customer Relationship Management (CRM) system and Student Information System (SIS), ensuring accurate indexing and linking of documents.
- Process applications from multiple electronic sources, ensuring accuracy and efficiency in data management.
- Extract and analyze data from the admissions CRM to maintain data integrity and improve operational efficiency.
Percentage Of Time: 10 %
Key Responsibility: Customer Service
Essential Tasks:
- Provide timely, accurate, and friendly customer service to students, staff, and faculty regarding admissions inquiries and transfer articulation.
- Independently resolve customer issues by leveraging extensive knowledge of admissions policies, transfer credit procedures, and university resources.
- Guide students, parents, and counselors to appropriate campus offices as needed.
- Assist applicants with troubleshooting online application and electronic service issues.
Percentage Of Time: 10%
Key Responsibility: Administrative and Other Responsibilities
Essential Tasks:
- Compose and distribute correspondence to prospective students and parents regarding application and enrollment processes.
- Compose and distribute correspondence to faculty and staff regarding transfer credit articulation and process updates as needed.
- Participate in recruitment events and professional development opportunities.
- Attend meetings, training sessions, webinars, and conferences to stay updated on Banner, Slate (CRM), and all transfer articulation processes/guidelines.
- Complete independent projects requiring the use of professional judgment.
- Assist with special projects and other duties as assigned.
Physical Effort: Hand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Eye-hand coordination - F, Hearing - F, Talking - F, Standing - O, Sitting - C, Walking - O, Lifting-0-30 lbs. - r
Work Environment: Inside - F, Outside - O
Organization
UNCG at a Glance
Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make.
With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.
UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.
The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.
Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.
As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.
Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.
UNCG Schools and College of Arts & Sciences
The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22; College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.
Achievements & Accolades
UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/.
Challenging Academic Programs
- U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.
- UNCG’s slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.
- The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.
Supportive Environment
- UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.
- UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.
- The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.
Engaged Community
- For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation.
- UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.
- For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.
Careers at UNCG
UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.
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