Job Summary

Clayton State University seeks a skilled and collaborative individual to join the Enrollment Management Team as an Admission and Records Specialist. This position is responsible for application review and processing, data management, market development, and adherence to operational timelines. This team member contributes to the successful accomplishment of the University’s enrollment objectives by accurately and efficiently processing application data, supervising the processing of applications, decisions, engaging in outreach efforts, and monitoring the accomplishment of goals established for business practices and customer service standards. This position regularly engages with personal and confidential information. Confidentiality must be respected and guarded by this team member. Attention to accurate data-entry, systems-efficiency and trouble-shooting, and excellent interpersonal skills are required.

Responsibilities

• Maintains and oversees admission records and document processes related to new student enrollment, including daily data entry, troubleshooting, and reconciliation
• Enters, verifies, and updates data in Ellucian Banner and Targetx and Element451 as required.
• Enters admission decisions and accompanying status and records updates in Ellucian Banner according to admission criteria, policies, and workflows
• Supervises receipt, handling, and recording of official and confidential student admission documents to ensure they are processed in a timely manner
• Reviews academic records such as high school and college transcripts, as well as standardized test score reports
• Interprets policies, procedures, and/or requirements related to admission and new student enrollment
• Supports efforts to develop and execute processes to avoid duplication of student records
• Assists in the compilation of data and drafting reports requested by the Director of Admission and the Associate Vice President-Enrollment, Engagement, and Student Success.
• Advises and assists other university departments in developing strategic approaches to application review and recommends initiatives through the analyzation of trends in application volume, and updated efficiencies for application review procedures.
• Monitors the application review progress undertaken by departments to ensure accurate and fast decision times.
• Works directly with both internal and external partners to develop events, programs, and services designed to increase enrollment.
• Represents Clayton State University at local, statewide, and national engagements to increase enrollment.
• Participates in on-campus events designed to support Clayton State University’s efforts to recruit/retain students; these events occasionally occur on evenings and/or weekends
• Creates and updates campus visit events in TargetX and Element451Fulfills other duties as assigned

Required Qualifications

Bachelor's Degree Required
Master’s Preferred

Knowledge, Skills, & Abilities

Ability to maintain confidentiality of records and information. Ability to communicate effectively in English, both orally and written. Must be able to multitask and work independently.
Knowledge of Ellucian Banner software highly desired. Must have current knowledge of the rules, regulations, and laws pertaining to student records.
Excellent interpersonal skills. Must possess critical thinking skills and be able to logically support and make decisions independently.