Posting Number: req26615
Department: Admissions & New Student Enrol
Location: Greater Phoenix Area
Address: Phoenix, AZ USA
Position Highlights
The Office of Undergraduate Admissions seeks enthusiastic candidates who are interested in connecting students to experiences and higher education opportunities at the University of Arizona to apply for the position of Admissions Transfer Counselor. This role is responsible for engaging directly with prospective students and families, with a focus on prospective transfer students. The Admissions Transfer Counselor position fosters relationships with community college, high school, counselors, administrators and advisers, community-based organizations, and other faculty and staff. This role supports prospective students and supporters through admissions processes, educational planning, paying for college, and enrollment services, and has a primary office space on a Maricopa Community College campus.Through interpreting academic, student services, and admissions policies and requirements, the Admissions Transfer Counselor is an effective communicator and creative problem solver, initiating proactive outreach efforts to prospective and incoming Wildcats. With the unique opportunity to manage a recruitment territory, this position is responsible for the administrative functions related to their role and proper expenditure of budget resources for recruitment activities, programs, and travel.
This position will allow for flexible/hybrid work arrangements. Some duties can be performed remotely, but others will require an in-person presence on the Maricopa Community College campus.
Visa sponsorship is not available for this position.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.
Duties & Responsibilities
Travel and Territory Management (20%):
Work independently and proactively to create and track an individualized recruitment, travel and strategic plan based on targeted enrollment goals for assigned territories. Tracks progress towards goals and determines interventions and supports accordingly. Meets students where they are, traveling via personal, rental, assigned, or university vehicle to recruitment locations, requiring flexibility to work weekends and evenings as needed.
Manages recruitment territory, with a focus on Phoenix and Northern Arizona community colleges and transfer students. This role forms recruitment plans and activities that resonate with the students and supporters in those regions and throughout Arizona as directed in order to meet desired goals. Coordinates with representatives of the Maricopa Community Colleges as appropriate. Represents the University of Arizona, the Arizona Recruitment team, and the Office of Undergraduate Admissions recruitment efforts to a wide array of constituents. Develops proactive initiatives to recruit and yield students to Arizona. Deploys active communication with supervisors and team regarding activities, territories, and needs. Presents complex information to audiences that vary in size and scope, using provided and developed presentations.
Communication and Recruitment Outreach (30%):
As a liaison and primary contact for the office and institution, actively and independently leads engagement with prospective students, counselors, parents and other constituents regarding the admission and enrollment process, procedures and related academic information. Supports directives and initiatives for the Arizona Recruitment team and the Office of Undergraduate Admissions recruitment efforts. This role involves a high level of SMS text, email, phone correspondence with active engagement and timely follow up required. Accurately records engagement, interactions, and work, successfully navigating multiple university systems of record and client relation management systems. Engages in a high level of customer service and student support, seeking out proactive opportunities to support students and their recruitment territory through the enrollment journey.
Relationship Building (20%):
Within assigned recruitment territory, develops and maintains positive relationships with educational institutions and their counseling and student support contacts. Serves as a resource specialist for communication of complex and sensitive information with respect to application, scholarship/financial aid, residency determination, academic advising/academic requirements, and admission to the University. Advises students interpreting pathways to Arizona regarding academics, funding, admission, and opportunities, and utilizes excellent presentation, communication, and storytelling abilities. Fosters relationships with communities, schools, students, and stakeholders, and proactively seeks to understand the needs of the community in order to meet recruitment goals. Creates and utilizes materials such as fliers, power points, and other resources to meet their territory needs and assist students in their path to Arizona Investigates student issues, helps find solutions, and brings attention to supervisor as needed. Seeks to build sustainable and impactful relationships with area community colleges, and transfer student-serving organizations, and constituents.
Strategic Recruitment (20%):
Researches, designs and implements strategic recruitment activities in collaboration with supervisor and other Enrollment Management leadership. Researches, develops, and enhances initiatives to promote the University to prospective transfer students, families, and their communities. Administers and assists in the coordination of assigned recruitment programs, projects, activities and events to cultivate and recruit prospective students. Utilizes analytical tools and research skills to seek new opportunities and interventions in recruitment and enrollment work. Stays on top of broader higher education and admissions profession topics.
Application Review (20%):
- Reads, evaluates and recommends admissions decisions via a comprehensive application review model for prospective students from assigned territory and other students as assigned.
- Counsel applicants, parent/guardians, and counselors on the application process, admissions decisions and merit scholarships.
- Utilizes training, sound personal judgment and experience to consider each student's full academic history, in the context of where a student lived and learned, and other life experiences to make recommendations for admission to the University of Arizona.
- Participate in committee review and shared decision-making.
- Utilizes Technolutions Slate CRM and analytical tools to maintain a consistent and data-driven process free from bias and in alignment with university and enrollment goals at the direction of Admissions leadership.
Knowledge, Skills, and Abilities:
- Skill for helping students in a higher education setting.
- Strong oral and written communication skills, public speaking, and presentation skills.
- Ability to collaborate with colleagues to effectively manage competing job responsibilities.
- Ability to work independently and proactively to meet position goals and deadlines.
- Ability to maintain a high levels of customer service and meet students where they are.
- Excellent time management and organizational skills.
- Skill in building relationships with educators, professionals, students, and families.
- Ability to follow laws and guiding principles of recruitment work, including FERPA regulations.
Physical and Environmental Requirements:
- Must be able to lift boxes/materials up to 20 pounds.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications
- Bachelor's degree or equivalent advanced learning attained through professional-level experience required.
- Minimum of 3 years of relevant work experience.
- Fingerprint clearance required and to be completed once hired.
- Must have a valid driver's license and ability to drive according to the University Fleet Safety Policy.
- Position requires frequent travel for work and driving of personal and university vehicles.
- Reliable personal vehicle required.
Preferred Qualifications
- Bilingual spoken and conversational Spanish.
FLSA: Exempt
Full Time/Part Time: Full Time
Number of Hours Worked per Week: 40
Job FTE: 1.0
Work Calendar: Fiscal
Job Category: Student Services
Benefits Eligible: Yes - Full Benefits
Rate of Pay: $47,356 - $59,195
Compensation Type: salary at 1.0 full-time equivalency (FTE)
Grade
6
Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level
PC2
Job Family
Recruitment & Admissions
Job Function
Student Services
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)
Number of Vacancies: 1
Contact Information for Candidates
Kimberly Erdelyi | kerdelyi@arizona.edu
Open Until Filled: Yes
Documents Needed to Apply: Resume and Cover Letter
Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.