"Admissions Rep. - Undergradruate and International Admissions"

APU seeks employees who desire to contribute to our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is edifying to God and one another.

As an Admissions Representative at Azusa Pacific University, you will play a pivotal role in guiding prospective students through their inquiry, application, and enrollment processes. This role is centered on providing exceptional customer service and recruiting students into APU's traditional undergraduate programs.

Required Education: Bachelor's Degree Required

Required Experience: One to two years of experience in admissions, sales, customer service, or a related field.

Primary Duties/Essential Functions:

• Provide consistent, accurate, and timely information to prospective students via phone, email, text, and mail. Answer questions and guide prospective students through the application and enrollment process.
• Achieve targets for moving inquiries to applicants, applicants to admitted students, admitted students to deposits, and deposits to enrolled students. Directly impacts tuition revenue generation.
• Keep in touch with assigned students through calls, texts, and emails. Plan and execute yield events for your territory or program to encourage enrollment.
• Make 50 outbound calls per day. Respond to emails and voice messages within one business day.
• Schedule, promote, and lead meetings. Attend college fairs and events to recruit students.
• Ensure application files are complete. Make preliminary admission recommendations for undergraduate programs.
• Promote and participate in admissions events on campus, at regional campuses, and at feeder schools.
• Develop and maintain relationships with high schools, community colleges, universities, churches, organizations, and businesses. Promote APU programs and recruit prospective students.
• Oversee the assigned Admissions Assistant to ensure tasks are completed to a high standard and on time.
• Advise students on the admission process and programs of interest. Facilitate information exchange between programs and prospective students.
• Provide financial aid information and connect students to Student Financial Services.
• Travel locally, domestically, or internationally to recruit prospective students.
• Maintain the admissions database with daily updates and report management.
• Provide input for marketing efforts based on current trends and changes in higher education.
• Support a Christ-centered, multicultural community that values diversity. Uphold the beliefs, values, and mission of the university.
• Perform additional tasks as assigned by the executive director and/or associate director.

Skills: Strong communication and interpersonal skills. A genuine enthusiasm for higher education and helping students achieve their goals. Ability to work collaboratively with a diverse team, demonstrating flexibility and a positive attitude. Strong organizational skills with the ability to manage multiple tasks and deadlines efficiently. Word processing and computer skills.

Mental Demands: In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students. Ability to work independently, professionally present oneself, and reflect the goals and standards of APU. Initiative and good judgment. Ability to keep information confidential. Ability to learn procedures and retain information.

Physical Demands: Requires repetitive motion and sitting at a computer keyboard. Hearing and speaking on the telephone. Meetings may require walking and/or driving to various University locations. Ability to pull, push, bend, grasp, reach, and lift up to 20 lbs. Able to lift, pull, grasp, stoop to lower file drawers, and reach to the top of five-drawer file cabinets. Availability to travel throughout fall, spring, and summer recruitment seasons, as well as an occasional developmental conference out of area. Possess a valid California driver's license. Intermittent sitting, standing, and walking.

Visual Demands: Computer monitor and reading.

Environment: Pleasant office, comfortable temperatures.

Technologies: Proficient in Google Apps, Microsoft Office, Word, and Excel.

Compensation: Grade 9: $23.58 to $27.12 is the hourly compensation for this role. Actual compensation may vary based on the qualifications, experience, and internal equity. In addition to compensation, APU offers a competitive benefits package.