Admissions Specialist

Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society."

SCC is seeking a full-time Admissions Specialist to support newly admitted students through the early stages of the enrollment process and to ensure accurate, efficient admissions operations. This position plays a key role in outreach to recently applied students, transcript evaluation, records management, and support for graduation and commencement activities. The Admissions Specialist collaborates closely with campus partners to promote a seamless, student-centered experience from application through completion.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide excellent customer service to current and prospective students through email, phone, and in-person interactions.
• Assist newly admitted students with admissions requirements, including residency documentation, placement, and program prerequisites, and provide clear next-step guidance.
• Evaluate incoming transfer credit for course equivalency and communicate results to students and advisors.
• Process outgoing transcripts accurately and in a timely manner.
• Maintain accurate and confidential student records in compliance with FERPA and institutional policies.
• Process admissions documents, residency forms, and other required materials.
• Ensure data integrity within the student information system and support continuous improvement of admissions workflows.
• Assist with graduation application processing and verification of degree requirements.
• Support commencement planning and logistics, including communication with graduates and coordination of related tasks.
• Collaborate with campus partners to ensure a smooth and student-centered graduation experience.
• Participate in team meetings, training, and process improvement initiatives.
• Schedule varies, may include evenings or weekends and may require some travel between campuses.
• Perform additional duties as assigned to support admissions and student services operations.

REQUIRED SKILLS AND ABILITIES:

• Strong communication and customer service skills.
• Excellent attention to detail and the ability to interpret academic records.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with student information systems and standard office software.
• Ability to work collaboratively with students, faculty, and staff.

PREFERRED QUALIFICATIONS:

• Experience in admissions, records, or student services within higher education.
• Knowledge of transcript evaluation practices and transfer credit policies.
• Familiarity with FERPA regulations.

EDUCATION & EXPERIENCE:

Associate degree or equivalent experience recommended.

PHYSICAL REQUIREMENTS:

• Normal office environment with prolonged periods of sitting and computer use.
• Ability to occasionally lift or move up to 20 lbs.
• Ability to work occasional extended hours during peak periods such as registration and commencement.