Administer and proctor those standardized assessment
instruments, paper and/or online, to new and prospective students
including oral, listening, reading, writing and/or math
assessments.
Maintain ongoing knowledge and familiarity of those approved
standardized student assessment and data instruments.
Proficient in Excel including data entry, spreadsheet
modification, familiarity and understanding of formulas.
Ensure accuracy of data collection
Maintain familiarity with program policies and procedures to
ensure uniform enforcement at all instructional sites.
Verify and ensure the accuracy and completion of the entry of
student data into spreadsheets and/or database
Monitor paper data during intake/entry and flag problems.
Communicate and collaborate with the ERA program office.
Maintain thorough knowledge of the Program’s rules, procedures,
processes and other related programs in order to accurately respond
to students’ questions
Screen students for eligibility according to ERA
requirements
Assist students in the completion of the Program’s enrollment
form.
Deliver Program’s orientation to prospective students.
Advise students on all appropriate class and educational
options available based on the outcome of their assessment(s) in
order to meet their needs, goals, and preferences.
Provide referrals to students to appropriate related programs
and partnerships.
Provide a consistent, warm and welcoming approach to the
reception of all students.
Possess cultural sensitivity to meet the diverse needs of adult
learners in the multicultural community.
Act as a resource for the ERA community through the collection
and collating of resources available from partner
organizations.
Perform other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
- Organizational, project management, time management, and
customer service skills.
- Ability to communicate and work effectively with students and
potential students from diverse cultures and backgrounds
- Ability to walk and stand extended periods of time, while
supporting assessment staff during peak testing periods.
- Ability to develop and maintain cordial, cooperative working
relationships
- Good oral and written communications skills
- Proficiency with Microsoft Office and general aptitude for
computer software and technology
- Strong customer service skills
Job Requirements
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively
communicate and interact with other employees and the public
through the use of the telephone and personal contact as normally
defined by the ability to see, read, talk, hear, handle or feel
objects and controls. Physical capability to effectively use and
operate various items of office related equipment, such as, but not
limited to a, personal computer, calculator, copier, and fax
machine. No significant climbing, stooping, kneeling, crouching,
reaching, standing, walking, pushing, pulling, lifting, grasping,
and repetitive motions.
OTHER REQUIREMENTS
- Ability to communicate effectively in spoken and written
standard English.
- As required by the 1986 Immigration Act, be prepared to present
acceptable documentation showing your identity and that you are a
U.S. citizen or an alien who is authorized to work.
- A background investigation will be conducted prior to the offer
of employment. A signed authorization for the release of personal
information will be required if selected for an interview.
ACCOMMODATIONS
To perform this job successfully, an individual must be able to
satisfactorily perform each essential job duty. Prince George’s
Community College provides reasonable accommodations when requested
by a qualified applicant or employee with a disability, unless such
accommodation would cause undue hardship. Accommodation
determinations are made on a case-by-case basis. If reasonable
accommodation is needed, please contact the ECT department.
Is Background Check Required?
Yes
Is the incumbent responsible for working with minor children or
directly engaging with minor children on campus?
No
Posting Detail Information
Posting Number
PGCC42811/12 GFF4
Open Date
Close Date
Open Until Filled
No
Background Check Statement
Prince George’s Community College is committed to providing a safe
campus community. PGCC conducts background investigations for
applicants being considered for employment. Background
investigations include reference checks, a criminal history record
check, education verification, and when appropriate, a financial
(credit) report or driving history check.
Special Instructions to Applicants
Application Status: you will receive an email acknowledging
receipt of your application, upon which time no further
communication occurs unless selected for an interview or the
position is filled. If recommended for hire, communication is
immediately sent to your references listed on your application.
Also, you will receive an email notification from HireRight
requesting you to submit authorization to complete a background
investigation.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a High School diploma, GED, or equivalent?
- * Do you have five years of job related experience?
- * Do you now or in the future require visa sponsorship to
continue working in the United States? As required by the 1986
Immigration Act, candidates must present acceptable documentation
showing that they are a U.S. Citizen or a resident authorized to
work in the U.S.
- * How did you hear about this employment opportunity?
- HERC
- HigherEd Jobs
- Hispanic Outlook
- Indeed
- Personal Referral
- PGCC Website
- Social Media (LinkedIn, Twitter, Facebook)
- The Chronicle of Higher Ed
- The Washington Post
- Other: Please indicate below
- Educause
- How did you hear about this employment opportunity? If you
selected 'Other' please indicate source:
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter
- Other