Advancement Services Specialist
Job Summary
The Advancement Services Specialist supports University Advancement
by entering data and helping maintain the Raiser's Edge database,
ensures accurate constituent records, processes gifts, mails
acknowledgement letters and assists with various projects. This
role is essential to maintaining the integrity of the donor
database, ensuring timely gift entry and acknowledgement, and
supporting the overall success of Advancement initiatives.
FGCU is building a culture of curiosity, commitment and
collaboration. We value employees who successfully work with others
and drive positive change through critical thinking and decisive
action. If you thrive in an environment of innovation,
accountability and mutual respect, you will find a good home
here.
Job Description
Typical duties may include but are not limited to:
- Receives, logs, posts, and receipts all donations daily using
Raiser's Edge NXT donor software.
Maintains an accurate and efficient data process for cash,
check, and online credit card contributions.
Prepares timely and accurate donor acknowledgement letters and
tax receipts as appropriate for each gift.
Maintains constituent records, gift documentation and other
vital information in accordance with record retention
guidelines.
Ensures compliance with all monetary handling protocols,
including the cash receivables procedure.
Assists with tribute cards and other correspondence.
Assists with project mailings, manipulates data and uses mail
merge.
Processes matching gifts, including completion of all related
paperwork and responding to requests made by matching gift
organizations as needed.
Performs special clean-up projects within the donor
database.
Maintains all confidential donor records in accordance with
University Advancement Policies and Procedures.
Communicates with internal Advancement staff and campus
partners to ensure accurate and timely recording of gifts.
Collaborates with the Foundation Finance team as needed to
reconcile gift data with Financial Edge.
Other Duties:
- Performs other job-related duties as assigned.
Additional Job Description
Required Qualifications:
- This position requires a high school diploma and four years of
full-time experience directly related to the job functions.
- Professional work experience with data entry, records
management, or clerical support.
- Computer experience in Microsoft (MS) Office (Outlook, Word,
Excel and PowerPoint).
- Any appropriate combination of relevant education, experience,
and/or certifications may be considered.
Preferred Qualifications:
- Bachelor's Degree from an accredited institution in Accounting,
Business, Computer Science, Information Systems, Business
Administration or closely related field.
- Data entry/support experience in a non-profit setting.
Experience with fundraising or financial record keeping.
- Experience with Raiser's Edge (donor record software).
Knowledge, Skills & Abilities:
- Knowledge of and proficiency with database management
applications, such as Raiser's Edge.
- Proven ability to think strategically and approach challenges
with creativity.
- Demonstrated track record of reliability, meeting goals, and
holding oneself accountable.
- Strong interpersonal skills and experience working effectively
across teams.
- Strong attention to detail and high level of data entry
accuracy.
- Excellent interpersonal, verbal, and written communication
skills.
- Strong organizational skills and the ability to prioritize and
complete simultaneous projects.
- Ability to create, compose, and edit written materials.
- Ability to interact in a professional manner with staff,
faculty, students, and the community in a service-oriented
environment.
- Ability to work successfully as both a member of a team and
independently with minimal supervision.
- Ability to take initiative to plan, organize, coordinate, and
perform work in various situations when numerous and competing
demands are involved.
- Ability to maintain confidentiality and discretion at all
times.
Institutional Values & Behavioral Expectation
In this role, the successful candidate will be expected to:
- Seek out new approaches to improve outcomes; remain open for
feedback and new ideas.
- Lead with integrity; consistently produce high-quality work;
persevere to overcome obstacles to meet deadlines and achieve
deliverables.
- Share information and insights thoughtfully; build partnerships
across departments; communicate respectfully; support colleagues to
achieve common goals.
Pay Grade 15
FGCU is a State University System of Florida member and an Equal
Opportunity and Equal Access employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, age, national origin, disability, or
protected veteran status.
To apply, visit https://apptrkr.com/9772024"">https://fgcu.wd5.myworkdayjobs.com/en-US/eaglejobs/job/Main-Campus/Advancement-Services-Specialist_R0007740?workerSubType=7606cd1535ba016f9151c43d68012214&workerSubType=7606cd1535ba01e56580c43d68012414&workerSubType=7606cd1535ba014f6fabc43d68012614
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