Hiring Department

Advancement Services

Job Description

This Advancement Systems Programmer Analyst (Entry, Intermediate or Expert level) position serves as a member of the Division of University Advancement. This position serves as a subject matter expert by enhancing the CRM system and third-party applications used by Advancement. The role focuses on ensuring data integrity by managing system integrations, implementing new CRM and third-party application features, and providing detailed reports and analytics to support operational and strategic needs.

Key Responsibilities

CRM System Maintenance

Maintain system integrity and perform regular audits in cooperation with the Data Management team.
Troubleshoot CRM-related issues, resolving technical problems for end-users, and providing hands-on support.
Document CRM workflows, customizations, and configurations for future reference.
Ensure daily maintenance and operation of the CRM system is properly configured with necessary automations.

Data Integration & Maintenance

Manage the integration of the CRM with third-party systems, ensuring smooth and accurate data exchanges.
Perform regular data cleaning and maintain data transfer processes for operational efficiency.

Reporting & Analytics

Develop customized reports and dashboards using SQL, Power BI, and CRM Advance.
Develop comprehensive self-service reporting suite for end-users.

Strategic Operations

Produce strategic, value-added technology solutions for end-users.
Collaborate with Advancement and campus colleagues to identify technological opportunities.

Shift: M-F; 8am – 5pm

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Experience: 4+ years of work experience; 3+ years of experience managing CRM systems.

Skills: Entry, intermediate, or expert level knowledge of CRM systems, SQL, data visualization, Power BI, Ellucian CRM Advance.

Anticipated Hiring Range

Entry (Job Code 4854) $53,976 - $69,576

Specialist (Job Code 4855) $53,976 - $76,024

Expert (Job Code 4856) $60,944 - $86,632

Hiring Department

Advancement Services

Job Description

Key Responsibilities

CRM System Maintenance

Maintain system integrity and perform regular audits in cooperation with the Data Management team.
Troubleshoot CRM-related issues, resolving technical problems for end-users, and providing hands-on support.
Document CRM workflows, customizations, and configurations for future reference.
Ensure daily maintenance and operation of the CRM system is properly configured with necessary automations.

Data Integration & Maintenance

Manage the integration of the CRM with third-party systems, ensuring smooth and accurate data exchanges.
Perform regular data cleaning and maintain data transfer processes for operational efficiency.

Reporting & Analytics

Develop customized reports and dashboards using SQL, Power BI, and CRM Advance.
Develop comprehensive self-service reporting suite for end-users.

Strategic Operations

Produce strategic, value-added technology solutions for end-users.
Collaborate with Advancement and campus colleagues to identify technological opportunities.

Shift: M-F; 8am – 5pm

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Experience: 4+ years of work experience; 3+ years of experience managing CRM systems.

Skills: Entry, intermediate, or expert level knowledge of CRM systems, SQL, data visualization, Power BI, Ellucian CRM Advance.

Anticipated Hiring Range

Entry (Job Code 4854) $53,976 - $69,576

Specialist (Job Code 4855) $53,976 - $76,024

Expert (Job Code 4856) $60,944 - $86,632

Hiring Department

Advancement Services

Job Description

Key Responsibilities

CRM System Maintenance

Maintain system integrity and perform regular audits in cooperation with the Data Management team.
Troubleshoot CRM-related issues, resolving technical problems for end-users, and providing hands-on support.
Document CRM workflows, customizations, and configurations for future reference.
Ensure daily maintenance and operation of the CRM system is properly configured with necessary automations.

Data Integration & Maintenance

Manage the integration of the CRM with third-party systems, ensuring smooth and accurate data exchanges.
Perform regular data cleaning and maintain data transfer processes for operational efficiency.

Reporting & Analytics

Develop customized reports and dashboards using SQL, Power BI, and CRM Advance.
Develop comprehensive self-service reporting suite for end-users.

Strategic Operations

Produce strategic, value-added technology solutions for end-users.
Collaborate with Advancement and campus colleagues to identify technological opportunities.

Shift: M-F; 8am – 5pm

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Experience: 4+ years of work experience; 3+ years of experience managing CRM systems.

Skills: Entry, intermediate, or expert level knowledge of CRM systems, SQL, data visualization, Power BI, Ellucian CRM Advance.

Anticipated Hiring Range

Entry (Job Code 4854) $53,976 - $69,576

Specialist (Job Code 4855) $53,976 - $76,024

Expert (Job Code 4856) $60,944 - $86,632

Advancement Systems Programmer Analyst

University of Missouri - Saint Louis

St. Louis, MO, USA