Compensation Type: Salaried
Compensation: $24.56
The Advisor at the Delaware Campus and Dublin Regional Learning
Center guides students in matters related to academic planning,
financial aid advising, career planning, degree completion,
academic student support, and engagement with the college
experience. The Advisor provides consultation, coaching,
interventions, and works collaboratively with faculty, staff,
across departments, other advising divisions, Student Central,
Admissions, and the community to promote student success,
completion, and satisfaction, as well as coordinating additional
services students may need. In addition, the Advisor is
knowledgeable and works with internal and external partners to
assist student to transfer to other institutions. This position
interprets information, guidelines, and procedures, as established
by policy and regulations.
ESSENTIAL JOB FUNCTIONS
Student Academic Advising & Student Success
Provides Academic and Financial Aid advising, Career Planning, and coaching. Explains the applicable processes and procedures to students. Partners with faculty, student engagement team, and academic support services to ensure students have the support and resources needed throughout their College experience. Assists special student populations appropriately. Advises students in person, via phone, e-mail, remote, video, or other delivery formats, as needed. Assists students experiencing academic…
difficulties to develop a plan of action to promote academic success.
Facilitates and assists with campus events, orientations,
workshops, transfer fairs, etc. Delivers case management within
advising, and consistent implementation and execution of high
impact community college advising practices. Partners with
financial aid office to assist students regarding financial access,
wellness, literacy, and economic mobility, and connect students to
programs to increase awareness. Participates in the National
Academic Advising Association (NACADA). Reviews data and reports to
monitor, assess, and determine areas of opportunity to engage and
better serve students.
Customer Service
- Provides direct support services, in person, over the phone,
and electronically. Assists business partners from other College
departments with questions, forms, and tasks to address student
needs. Responds to email inquiries and/or follows up on additional
items needed. Serves as a member of the advising team with the
Regional Enterprise. Attends meetings as needed and required,
traveling to other CSCC locations and within the community based on
business need.
- Participates in events and activities designed to increase
enrollment, retention, and completion. Encourages students to
attend orientation and other activities that support student
success. Maintains regular communication and working relationships
with fellow advisors and other areas of the College, staying
informed of activities, and working collaboratively to achieve
institutional priorities. Works with web resources, social media,
and print materials to support academic and student support
initiatives.
Administrative
- Maintains confidentiality of student files and other sensitive
subject matter. Completes and maintains required documentation.
Keeps accurate records. Reviews, verifies, and where applicable,
completes other processes for students. Collects and maintains
student contact information for reporting purposes.
Culture of Respect
- Fosters and maintains a safe environment of respect and
inclusion for faculty, staff, students, and members of the
community.
Schedule:
- 29 hours per week
- Possible shifts include 10 am to 4 pm on a couple of days,
12:00 pm to 6:30 pm 2 days a week, and occasional Saturdays once a
month.
- Flexibility is required.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
- Bachelor's Degree in a related field.
- One (1) year of experience in advising.
- *An appropriate combination of education, training, coursework
and experience may qualify a candidate.
CSCC has the right to revise this position description at any
time. This position description does not represent in any way a
contract of employment.
Full Time/Part Time:
Part time
Union (If Applicable):
Scheduled Hours:
20
Additional Information
In order to ensure your application is complete, you must complete
the following:
- Please ensure you have all the necessary documents available
when starting the application process. For all faculty positions
(Instructor, Annually Contracted Faculty, and Adjunct), you will
need to upload an unofficial copy of your transcript when
completing your aplication.
- Prior to submitting your application, please review and update
(if necessary) the information in your candidate profile as it will
transfer to your application.
If you are a current employee of Columbus State Community
College, please l og in to Workday to use the internal application
process.
Thank you for your interest in positions at Columbus State
Community College. Once you have applied, the most updated
information on the status of your application can be found by
visiting your Candidate Home. Please view your submitted
applications by logging in and reviewing your status.
