Advisory Services Manager

UWE, Bristol - Recruitment / HR Operations

About this role

We are looking for an experienced and strategically minded HR leader to join UWE Bristol as an Advisory Services Manager with a specialist focus on Recruitment and HR Operations.

This role is ideal for someone who enjoys improving systems and processes, building strong stakeholder relationships, and ensuring a seamless and consistently high-quality employee experience

In this role, you will:

• Lead the Staff Success Centre (SSC), ensuring high-quality first-line HR support, smooth onboarding/offboarding, contract administration and operational casework.
• Oversee the University’s recruitment coordination service
• Work closely with Payroll, Finance, the Learning & Development Centre, faculties and Professional Services to maintain joined-up, reliable and well-governed operational delivery.
• Lead continuous improvement activity across HR operations—identifying opportunities to streamline workflows, strengthen governance, reduce failure demand and enhance the employee journey.
• Contribute to People Services and University-wide projects
• Use data, MI and service metrics to inform decisions, track performance, identify root causes and drive operational excellence.
• Work with People Services Senior Leadership and the University’s Talent team to help shape the future recruitment and talent acquisition strategy

You will bring

• Significant experience leading HR operations and/or recruitment in a large, complex organisation.
• Strong strategic thinking with the ability to translate operational challenges into clear improvement priorities.
• Excellent stakeholder management skills and the ability to operate collaboratively across organisational boundaries.
• A passion for service excellence, continuous improvement and organisational agility.
• Confidence working with data, metrics and systems to drive insight-led decision making.

Where you will be working

In this role, you’ll be based at our modern Frenchay Campus

You’ll spend most of your time on campus, typically three days per week, with the opportunity to work from home on the remaining days.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West

We offer a wide range of employee benefits as well as retail savings, onsite nursery and opportunities for training and personal development.

Further information

If you would like to speak to us to find out more about this role, please contact Sam Pond on email: sam.pond@uwe.ac.uk

Interviews are scheduled to take place at our Frenchay Campus on Thursday 16th April 2026

This is a full-time, permanent post.

This post is available on a job share basis for applicants wishing to work part time