"Allocation Officer (72274-0326)"

Allocation Officer (72274-0326)

University of Warwick - Warwick Accommodation

Placed On: 11th March 2026
Closes: 25th March 2026
Job Ref: 3932

About the Role

This role will include working any days 5 over 7.

We are looking to appoint an Allocation Officer to join the Warwick Accommodation Team within the Estates Department.

The role requires you to support the Accommodation team and assist the Assistant Allocation Manager.

You will take on a wide range of administrative tasks to ensure that we deliver a first-rate service to students and staff. You will be managing a high level of telephone and email queries. Additional responsibilities will include preparing online contracts, managing student contracts, responding to student complaints in line with the University complaints procedure, assisting in the marketing and allocation of university-managed student accommodation and preparing statistics and documentation.

Focusing on supporting a successful operation that maximises occupancy levels across circa 7,500 university managed beds, managing the referral process of circa 1000 partnership accommodation beds and facilitating short let bookings in line with departmental needs.

About You

As an Allocation Officer, you will be supporting the Accommodation team and the Assistant Allocation Manager.

The successful candidate will need the ability to work under pressure and to tight deadlines is essential. Knowledge of student accommodation and University systems are desirable. Completing a wide range of administrative tasks to ensure that the department delivers a first-class service to students and staff by providing the highest possible standards of sales and service delivery.

You will need to liaise with students, parents, and various departments within the University regarding all accommodation matters and student status, either via email, telephone, in person or via other digital methods.

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the 'Apply' button.

CLOSING DEADLINE: Wednesday, 25th March 2026 at 11:55pm (UK Time).

Informal Queries

For informal queries about the role, please contact Joanne Johnson (Capacity and Allocation Manager) at Joanne.Johnson@warwick.ac.uk.