Alumni Center Operations Specialist
Job No: 561580
Work Type: Staff
Location: Southern California: Long Beach
Categories: Bargaining Unit: Unit 9 - CSUEU - Technical
Support Services, Job Search Category/Discipline: Administrative,
Appointment Type: Temporary, Time Basis: Full Time
Join the vibrant community at California State University, Long
Beach (CSULB)!
Located just three miles from the Pacific Ocean, CSULB offers an
inspiring workplace and an exceptional Southern California
lifestyle. Our 322-acre campus-one of the largest in the CSU
system-serves more than 42,000 students and is known for its
commitment to student success, innovation, and impactful academic
and research initiatives.
As a member of the CSULB community, you'll experience a dynamic
environment filled with cultural landmarks, collaborative energy,
and opportunities to make a meaningful difference.
Work-life balance thrives here. Long Beach blends coastal
relaxation with urban vibrancy, offering miles of beaches,
year-round sunshine, a thriving arts and food scene, and convenient
access to both Los Angeles and Orange County. It's an ideal place
to grow your career while enjoying everything Southern California
has to offer.
Join the California State University (CSU) and explore career
opportunities that advance student success and strengthen
California's future-offering competitive compensation,
comprehensive benefits, and professional growth.
Job Summary
The Alumni Center Operations Specialist leads the day-to-day
operations of the Anna W. Ngai Alumni Center, serving as the
primary point of contact for facility operations, reservations,
client services, and event support. The incumbent exercises
independent judgment in evaluating operational needs, establishing
priorities, coordinating facility operations, and resolving
operational issues. The position collaborates with campus
departments and community partners to ensure efficient operations,
successful meetings and events, and a welcoming, professional, and
high-quality experience for alumni, students, faculty, staff, and
community guests.
Key Responsibilities
Facility & Operations Oversight: Lead the day-to-day
operations of the Anna W. Ngai Alumni Center by administering the
Event Management System (EMS), coordinating facility reservations,
supporting space utilization, overseeing facility readiness, and
serving as the operational liaison with campus service providers to
ensure the Center is prepared to support meetings and events.
Visitor, Client & Event Services: Serve as the primary
point of contact for the Alumni Center by providing center tours,
assisting clients with facility reservations, communicating
facility capabilities and operational requirements, coordinating
with campus partners, and providing customer service to internal
and external guests.
Business, Fiscal & Administrative Operations: Develop and
maintain administrative systems, operational processes, fiscal
support activities, and recordkeeping practices that promote
efficient operations, regulatory compliance, effective resource
management, and continuous improvement.
Department
Alumni Relations
Time Base
1.0 time-base, 40 hours per week.
Duration of Appointment
This is a temporary position for 1 year with no permanent status
granted. Temporary assignments may expire prior to the ending
date.
Classification
Administrative Analyst/Specialist - Exempt I
Compensation
Salary placement is determined by the education, experience, and
qualifications the candidate brings to the position, internal
equity, and the hiring department's fiscal resources.
- Hiring Range: The hiring range for this position is $5,274
(Step 1) - $5,488 (Step 3) per month commensurate with candidate's
education, experience, skills, and training.
- CSU Classification Salary Range: The CSU Classification Salary
Range for this position is $5,274 (Step 1) - $7,684 (Step 20) per
month.
Benefits
At California State University (CSU), we prioritize the health,
growth, and success of our employees. Our benefits program reflects
our commitment to your overall well-being.
To be eligible for full benefits, employees must be appointed at
least half-time (.50 FTE) with an appointment lasting more than six
months and one day. Benefits eligibility and offerings may vary
based on appointment type, classification, and applicable
collective bargaining agreement. Eligible employees may have access
to a comprehensive benefits package that can include:
Paid Time Off: Up to 24 vacation days per year
(based on employee group and/or length of service), 14 paid
holidays, and 12 sick days annually with unlimited accrual.
Health Coverage: A variety of medical, dental,
and vision plans.
Retirement Plans: Participation in the CalPERS
defined benefit plan, along with voluntary savings options such as
403(b), 401(k), and 457 plans.
Educational Benefits: Tuition fee waiver
programs for eligible employees; dependent eligibility varies by
employee group and bargaining unit.
Employee Assistance Program (EAP):
Confidential counseling and support services for employees and
their families.
Additional Benefits: Wellness programs,
professional development opportunities, and insurance options
including life, disability, and pet insurance.
Candidates are encouraged to review the appropriate
CSU Employee Benefits Summary for details specific to their
position. Additionally, the
CSU Total Compensation Calculator is available to help
prospective employees understand the full value of the CSU benefits
package and how it complements base salary.
Knowledge, Skills, and Abilities
The ideal candidate will have strong knowledge of administrative
processes and customer service principles, with the ability to
build positive relationships with a wide range of stakeholders.
They will be highly organized and able to work independently,
prioritize competing demands, and manage multiple activities in a
fast-paced, service-oriented environment. The successful candidate
will possess excellent verbal and written communication skills,
enabling them to clearly explain policies, procedures, and facility
capabilities to diverse audiences. They will demonstrate strong
problem-solving and analytical abilities, maintain a collaborative
and positive attitude, and effectively provide guidance and
training to student assistants and volunteers. Experience with
facility operations, space scheduling, and event support is
essential, along with proficiency in Microsoft Office and
scheduling systems such as EMS, and the ability to quickly learn
new university systems and applications. Overall, the ideal
candidate will thrive in a dynamic environment that requires
multitasking, adaptability, and exceptional attention to
detail.
Ability to communicate with an ethnically and culturally diverse
campus community. Ability to follow all university policies,
procedures, and guidelines including but not limited to safety,
civility, information security, and non-discrimination policies and
procedures. Ability to contribute to a positive university
experience for each and every student and assist in achieving the
university's commitment to a "vision of excellence."
Education and Experience
• Equivalent to a bachelor's degree in a related field and three
years of related experience required.
• Experience coordinating office, facility, or operational
functions in a customer service-oriented environment is
preferred.
Application Procedures
Click "Apply Now" to complete the CSULB Online Employment
Application.
Please fill out the application completely. It is important that
all sections of the online application are completed fully and
accurately. Be sure to include all relevant education and
experience. Your application will be used to determine whether you
meet the minimum qualifications for this position.
Physical Summary
Medium work - Job involves lifting heavy weight
objects (20-40 pounds) and/or 20% - 40% of the job involves
standing, squatting, kneeling, or walking. May require pushing or
pulling objects within the weight limits.
Additional Information
CSULB is not a sponsoring agency for staff and management positions
(i.e. H-1B Visas).
A background check (including a criminal records check) must be
completed satisfactorily and is required for employment. CSULB will
make a conditional offer of employment, which may be rescinded if
the background check reveals disqualifying information, and/or it
is discovered that the candidate knowingly withheld or falsified
information. Failure to satisfactorily complete the background
check may affect the continued employment of a current CSU employee
who was conditionally offered the position.
Equal Employment Statement
Consistent with California law and federal civil rights laws, CSULB
provides equal opportunity in employment without unlawful
discrimination or preferential treatment based on race, sex, color,
ethnicity, national origin, or other protected status. CSULB
complies with Title VI of the Civil Rights Act of 1964, Title IX of
the Education Amendments of 1972, the Americans with Disabilities
Act (ADA), Section 504 of the Rehabilitation Act, the California
Equity in Higher Education Act, California's Proposition 209 (Art.
I, Section 31 of the California Constitution), other applicable
state and federal anti-discrimination laws, and CSU's
Nondiscrimination Policy. We prohibit discriminatory preferential
treatment, segregation based on race or any other protected status,
and all forms of discrimination, harassment, and retaliation in all
university programs, policies, and practices.
California State University Long Beach expects respectful,
professional behavior from its employees in all situations. Acts of
harassment or abusive conduct are prohibited. Demonstrated
appropriate professional behavior, treating others with civility
and respect, and refusing to tolerate abusive conduct is expected
of all employees.
Accommodations
We provide reasonable accommodations to applicants and employees
with disabilities. Applicants with questions about access or
requiring a reasonable accommodation for any part of the
application or hiring process should contact
StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system,
is a State of California Employer. As such, the University requires
all employees upon date of hire to reside in the State of
California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/"
href="https://calstate.policystat.com/policy/10899725/latest/"
target="_blank" rel="noopener noreferrer">CSU Out-of-State
Employment Policy prohibits the hiring of employees to perform
CSU-related work outside the state of California.
Application Closes: 12 September 2026
To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/561580
je-dc112ce6a9f64c9c87947e026979167f 
