Analyst, Student Information Systems

Job Description Summary

Under the supervision of the ERP Systems Manager, the SIS Analyst oversees the installation, implementation, and maintenance of vendor-delivered software products and upgrades to ACC's SIS and associated systems that support ACC's vision. The Analyst will work within an IT as a Business (ITaaB) model wherein the establishment and maintenance of core ERP business processes, service/operating-level agreements and success metrics will be a primary responsibility.

The Analyst will be responsible for the overall maintenance of ACC's primary Student Information System, in conjunction with our solutions delivery teams and users external to IT, as directed and specified by the ERP Systems Manager.

Description of Duties and Tasks

• Manages day-to-day administration of ACC's SIS (Ellucian's Colleague and Banner Cloud products)
• Manages the implementation, maintenance, and evaluation of vendor-delivered software products, including Self Service, WebAdvisor, Colleague UI
• Oversees the management of eCommerce and payment processing systems associated with the SIS
• Plans, installs, and tests new software releases, software fixes, and enhancements
• Coordinates activities across multiple departments surrounding the software development process
• Researches new software products and tools
• Tests, implements, and monitors new procedures, applications, and tools
• Enforces policies and standards for support services, quality control, change management, incident response, and access management
• Collaborates in discussions with users, programming, systems, and networking staff
• Works with IT leadership and Information Security areas to pull requested collateral related to financial and student data audits

Technical Knowledge

• In depth knowledge of the administration of SIS products
• Strong domain knowledge of Higher Education SIS platforms
• Experience with building and/or maintaining integrations between ERPs and other applications
• Detailed understanding of Ellucian Ethos implementation, management and usage
• Hands on experience with Ellucian Banner Cloud components and administration
• Experience with Ellucian Colleague tools
• Strong knowledge of data migration & integration tools and methodologies
• Solid understanding of APIs, REST/JSON, and messaging architectures

Required Work Experience

Three years related work experience

Required Education

Bachelor's degree (4 years of applicable experience may be substituted)

Salary Range (PG 9)

$76,934 - $96,166