"Applications Engineer I"

The HR and Finance Applications Engineer (Level 1) is a key member of the College Applications Technical Services (CATS) team within Information Technology & Analytics (IT&A). This position provides hands-on configuration, maintenance, and support for Oracle Fusion Cloud (HCM, ERP, and EPM) applications. The role partners closely with HR and Finance staff, as well as IT&A colleagues, to ensure that Oracle Cloud solutions remain reliable, secure, and aligned with Ithaca College’s operational and strategic goals.

The Level 1 engineer is a mid-level professional responsible for independently performing configuration, troubleshooting, and testing tasks within Oracle Cloud. The engineer also provides mentorship and peer support to analysts and colleagues, encouraging knowledge sharing and collaboration under the guidance of senior team members.

Supervision
Reports to the Associate Director of College Applications Technical Services.

Key Responsibilities

• Configure, maintain, and support Oracle Fusion Cloud HR and Finance applications.
• Provide Tier 2 and Tier 3 technical support by resolving configuration, security, workflow, data load, reporting, and cross-module issues in collaboration with CATS analysts, CATS engineers, and Oracle Support when needed.
• Build, configure, and troubleshoot Oracle HCM and ERP Fast Formulas, ensuring correct logic, performance, and alignment with functional requirements.
• Analyze and document interdependencies across HR, Payroll, Benefits, Time & Labor, Absence, GL, Projects, and other connected modules to ensure that configuration changes do not introduce regressions or data integrity issues.
• Identify opportunities for process improvement and automation and coordinate implementation with team members and campus partners.
• Coordinate environment operations, including refreshes, patching, and release communications.
• Collaborate with HR and Finance stakeholders to gather, validate, and implement business and technical requirements.
• Develop and maintain documentation for configurations, workflows, and procedures.
• Strengthen data integrity and security by monitoring workflows, access controls, and audit processes.
• Assist in developing and executing the Oracle Cloud upgrade roadmap and related initiatives.
• Contribute to an inclusive team culture and respectful collaboration across functional areas.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent combination of education and experience.
• 4–6 years of experience supporting Oracle Fusion Cloud (HCM, ERP, or EPM) or similar enterprise systems.
• Ability to analyze how configuration changes and formula logic affect upstream and downstream modules (Payroll, Benefits, Time & Labor, GL, Projects). Prior Fast Formula experience is preferred, but candidates with strong logical reasoning and programming skills can learn quickly.
• Experience with relational databases, SQL, Oracle Cloud reporting, data management, and integration tools (HDL, FBDI, APIs, OTBI, BI Publisher).
• Strong analytical and problem-solving skills with excellent attention to detail.
• Demonstrated ability to work independently, as well as collaboratively with technical and functional partners.
• Clear and professional communication skills, with the ability to convey technical information across technical and functional teams.

Work Arrangement
Hybrid and remote work options are available.
• Local candidates (within approximately 60 miles of Ithaca) are expected to work on campus at least one day per week.
• Candidates who are not within commuting distance may be considered for a fully remote arrangement. Occasional travel to the Ithaca campus is required, typically once per year and no more than three times annually for key meetings or divisional events.
This position is 37.5 hours per week, 52 weeks per year.

Application Instructions
Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or humanresources@ithaca.edu.

Hiring Range
$68,000 - $73,000, commensurate with qualifications and experience.

Benefits Overview
We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including:
• Healthcare including vision and dental
• Generous Paid Time Off Policies
• 403B Retirement Savings Plan with Matching Employer Contribution
• EAP
• Flexible Work Plans
• Educational Benefits
• Career-Enhancing Trainings
• For an overview of our benefit offerings, please visit https://www.ithaca.edu/human-resources/employee-benefits-wellness