Architecture & Software Delivery Lead

Hamilton, New Zealand

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Job Description

The University of Waikato has a bold new Digital Plan that sets our direction through to 2029 under the vision "Digital connects us and moves us forward." The Plan establishes clear priorities across data, cloud platforms, software delivery, enterprise architecture, and emerging technologies including AI, that will ensure the University can teach, research and operate successfully.

To deliver on our ambitions, we are investing in our people and growing our leadership team within Information Technology Services. This is an exciting role that will lLead software and architecture services to deliver reliable, secure digital solutions that enable teaching, research and innovation.

• Lead software development, corporate applications, and enterprise architecture across a complex digital estate
• A senior operational leadership role with scope to shape how we deliver and govern digital services
• Supportive, collaborative team environment with strong executive backing for digital investment

Ngā kōrero mō te tūranga – About the role

We are seeking an experienced and forward-thinking Delivery Lead – Software & Architecture Services to provide operational leadership across the University’s software development, business applications, and enterprise architecture functions.

Reporting to the Deputy Chief Information Officer, you will lead the day-to-day delivery of software and architecture services, ensuring high availability, service reliability, and the successful execution of agreed projects and work programmes. You will oversee a team of Architects and Software Engineers, embedding strong technical governance, consistent development standards, and modern DevOps and CI/CD practices.

This role plays a critical part in enabling the University’s digital strategy. You will coordinate technical planning for business-as-usual and project work, maintain architecture roadmaps, and ensure compliance with cyber security and ITIL-aligned service management practices. Working closely with ITS leaders, project managers and business stakeholders, you will support informed prioritisation, transparent decision-making, and delivery excellence across the digital portfolio.

This is a full-time role 37.5 hours a week, based on our Hillcrest Campus.

For more information on the role please see the position description.

All applications must be submitted through the online portal; emailed applications will not be accepted.

Ko wai koe? – Who are you?

Are you an experienced technology leader who thrives in the operational engine room, the person who ensures things get done, teams stay on track, and service quality is high? Do you bring both the technical credibility to engage a team of architects and engineers, and the leadership maturity to develop people, manage backlogs, and drive continuous improvement?

You understand that good architecture only delivers value when it is consistently applied. You know how to balance business as usual service reliability with project delivery, and you are comfortable navigating competing priorities across a broad portfolio. You lead with clarity, coach with intent, and hold yourself and your team to high standards.

You will demonstrate:

• Proven senior ICT leadership experience in a large, complex organisation (7–10 years minimum)
• Demonstrated experience managing technical teams
• Experience managing enterprise SaaS and public cloud platforms
• Strong understanding of IT architecture disciplines and software delivery practices
• Excellent stakeholder engagement skills with the confidence to have direct, constructive conversations
• ITIL, TOGAF, or similar certifications (desirable)

You will be a consultative and inclusive leader who fosters psychologically safe, high-performing teams. You embrace innovation, keep pace with emerging technologies (including AI), and proactively identify opportunities to enhance digital capability within a tertiary education environment.

You will also demonstrate a commitment to equal opportunity and to the University’s partnership with Māori as intended by the Treaty of Waitangi, along with awareness of Māori and Pacific cultures.

Don’t meet every single requirement?

Research shows that some people are less likely to apply for jobs unless they meet every qualification. At The University of Waikato, we’re committed to creating a diverse, inclusive, and genuine workplace. So, if you’re excited about this role but your experience doesn’t perfectly match every listed qualification, we still encourage you to apply. You might be just the right person for this or another opportunity on our team.

Ko wai mātou? – Who are we?

Information Technology Services (ITS) is responsible for ICT planning, the delivery of robust and reliable core infrastructure and enterprise systems, and the provision of professional consultancy and customer-focused support services across the University.

Our ICT vision is to engage, enable, innovate and protect our digital services, empowering the University of Waikato to leverage technology to achieve its strategic goals. We work in close partnership with academic and professional divisions to support excellence in teaching, research and student experience.

At the University of Waikato, you will join a forward-looking organisation committed to innovation, collaboration and continuous improvement, with a strong focus on safe, responsible and future-ready digital practice.

He aha ngā take me tono mai ai koe? – Why should you apply for this position?

We want you to be part of our success! This is an opportunity to lead an established and capable team at a point of genuine momentum. The University's Digital Plan is endorsed, funded, and supported at the highest level. You will have real scope to shape how we operate, develop our people, and deliver meaningful outcomes for students and staff.

Our University stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you’ll enjoy a satisfying work environment with many benefits.

The University of Waikato is distinctive for the diversity of its staff and students and encourages applicants with the relevant capabilities from all backgrounds to apply. Applicants must have the legal right to live and work in NZ in accordance with the NZ Immigration regulations which can be found here.

Ko te Tangata – For the People

The University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all.

E herea ana te Whare Wānanga ki te kaupapa kia whakaratohia te mea angitū ōrite ki ngā tāngata katoa.

Applications Close on Friday 13th March 2026

Requisition number: 1003443

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Job Info

• Job Identification 1003443
• Job Category Information Technology Services
• Posting Date 02/26/2026, 10:59 PM
• Apply Before 03/13/2026, 10:59 AM
• Degree Level Bachelors Degree
• Job Schedule Full time
• Locations Gate 1, Knighton Road