Description
The Area Coordinator (AC) provides year-round leadership and direction for one specified area of campus. The AC supervises and maintains a comprehensive, inclusive residential living program for students, developmental programs for professional staff, and may assist with summer conference guests. Area Coordinators are entry-level professionals with advanced skills in hall management, mail administration, and staff supervision, with direct supervision of graduate level staff and front-line student staff in various positions, and indirect supervision of up to 25 Resident Assistants. ACs serve in a 24/7 on-call rotation responding to professional staff inquiries and major campus crises, chair a standing departmental committee, and become competent in a computer software used by UHS, among other responsibilities.
Salary is competitive and commensurate with qualifications and experience, while also considering internal equity.
Examples of Duties
Responsible for the co-administration and co-management of a residence hall complex housing between 500 and 2,000 students during the academic year, and assisting with guest/camp housing during the Summer Conference season.
- Provide leadership/supervision, recruit, select, train, supervise and evaluate up to 50 student staff in various roles, such as: overnight desk staff, senior/resident assistants, community assistants, and graduate assistant staff, holding regular supervisory meetings to discuss issues, as well as monitoring community wellbeing.
- Participate in the recruitment, selection, and training of full-time professional staff.
- Serve as the primary point of contact for the Overnight Desk Assistants (ODA), and the ODA program while buildings are occupied;
- Monitor and identify trends in overnight incidents, and identify ways to address behaviors through intentional behavioral intervention strategies
- Coordinate goals/goal setting for Residence Life committees in conjunction with the Assistant Director team and develop a strategic plan by which to achieve these goals.
- Recruit diverse candidates, through mentoring, during student staff selection processes, and Hall Director recruitment; assist in coordinating the recruitment, selection, and training of professional, graduate, and student staff in various positions.
- Promote the department's area team through regular contact with Housing staff, such as maintenance and custodial personnel, and other administrative staff within the department; promote positive collegiality with campus partners.
- Provide training and development for professional and paraprofessional staff members, particularly in the areas of community building, emergency procedures/crisis management, diversity, and policy implementation.
- Manage area programming in coordination with any Program Coordinators and Hall Directors of the assigned area; assist with the development and advisement of a University Housing affiliated Registered Student Organization in coordination with any Program Coordinators, Hall Directors, and Assistant Directors of their assigned area.
- Adjudicate conduct cases, utilize building access and camera systems to ensure the security of on-campus living facilities, as needed.
- Advise/oversee student leadership programs, including student leadership recruitment, leadership development, and programming budget oversight. Some travel, for state/regional/national conferences, may be available.
- Oversee other administrative tasks; serve as a co-chair on Residence Life-wide committee, as needed.
- Facilitate regularly scheduled business meetings; assist with 24-hour on call/duty coverage for residence halls.
- Conduct first-level review of ODA incidents, ensuring timely and professionally written reports,
- The position is live-on and the incumbent will serve as essential personnel for campus emergency response.
- Provide crisis and emergency response for individual and large-scale situations, including but not limited to the following issues: medical, emotional, social, substance abuse, verbal and physical violence, individual and interpersonal conflicts.
- Report regular and incidental maintenance and custodial problems, vandalism and suggest upkeep and improvement to the physical structure of Housing facilities.
- Address concerns and complaints from residents, residents' dependents, parents, staff, and community members while providing excellent customer service.
- Supervision of student staff- includes training, mentoring, counseling, reprimanding, and termination of staff.
- Provide guidance, direction, and vision for the area's community development and community building activities.
- Provides direct advising for (a) campus-wide student organization/group(s)
Qualifications
- Minimum Qualifications:Master’s Degree (or US equivalent)
- At least two years full-time experience coordinating/directing residence halls, at time of hire
- Experience in crisis response, or high-pressure situations
- Experience advising a student group and supervising/mentoring student staff
- Valid driver’s license required.
- Flexible work schedule, with evening, night, and possible weekends (serving on duty and staff follow-up)
