ASC Evening Office Assistant

The principal role of the CASAS Student Assistant is to perform excellent customer service within CASAS by answering phone calls, checking in guests for appointments, greeting and assisting visitors and facilitating a clean environment in the lobby area.

JOB SUMMARY

The Academic Success Center Evening Office Assistant will be primarily responsible for working at least two evenings in CASAS per week providing information on support service, connecting students with their tutor or writing coach, and serving as the emergency point of contact during all shifts.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Works 8 hours per week completing responsibilities as listed below and available to cover up to an additional 8 hours per week in partnership with the other Evening Office Assistant.
2. Serves as a receptionist directing students to their tutoring or writing appointments, which involves required shifts of 5-9pm on two regular assigned nights per week (Monday-Thursday).
3. Serves as floor area monitor for emergencies for all assigned evening shifts.
4. Completes other duties as assigned.
5. Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
6. Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

• Current residential LU student
• Cumulative LU GPA of at least 2.5
• Good communication and interpersonal skills with individuals from varying educational, cultural, and social backgrounds
• Excellent level of professionalism, responsibility, reliability, and organization
• Ability to multi-task and work well under pressure
• Previous office or customer service experience preferred