School of Medicine (SOM) and the Johns Hopkins Health System (JHHS). The Assistant Administrator Clinical partners with the Administrator to maintain sustainable financial success, implementing continuous performance improvement, and helping develop new programs. The Assistant Administrator is responsible for the clinical practice operations and annual revenue generated by physicians and advanced practice providers.
Specific Duties & Responsibilities
Financial
- Manage divisional financial lines of business (clinical,
research, gift, endowment, etc.) that generate budget expense and
sponsored expense, including substantial institutional support that
requires a high level of scrutiny and reconciliation.
- Meet or exceed operating target set by the department and
school and participate in annual performance improvement
goals.
- Review monthly account and/or business plan activity, correct
errors, and identify and report problems or discrepancies.
- Reconcile monthly financial statements between JHM
entities.
- Provide financial and other operational reports, as needed, for
JHM, JHHS, JHU, and departmental leadership.
- Provide, review, and analyze the clinical practice finances of
the assigned area(s).
- Develop appropriate billing strategies to maximize annual
charges.
- Develop faculty profit and loss statements or other metrics and
provide regular updates to leadership on faculty productivity
reporting.
- Develop strategies with leadership and faculty for establishing
and utilizing discretionary funds that align donor intent, budget
guidelines and applicable JHU policies.
- Monitor faculty, staff, and fellow percent of effort expended
on research grants and contracts and maintain equivalent salary
distribution on accounts.
- Develop the annual operating budget for submission.
- Assist with the clinical budgeting process and ensure
performance improvement on the bottom line.
- Design and produce various reports utilizing institutional data
to create monthly, quarterly, and annual financial reports for
leadership.
- Prepare, or ensure the correct preparation of, various forms
such as journal vouchers, check deposits, check requests, and
telephone service requests.
- Prepare electronic budgets and expenditure transfers.
Operations Management
- Collaborate with faculty, nursing, and administrative leaders
to ensure optimal clinic operations.
- Provide practice management leadership as needed to all faculty
practices
- Ensure patient access goals are met for clinic visits and other
appointment scheduling.
- Develop systems for administrative workflow in accordance with
departmental goals.
- Manage departmental operations to ensure patient-centered
activities and maximize patient satisfaction scores.
- Utilize patient satisfaction data to identify opportunities for
improvement in departmental workflow and improve patient
satisfaction.
- Investigate and respond to patient complaints
- Ensure appropriate levels of staffing in all administrative
areas.
- Make recommendations to improve space utilization and define
needs and justification for additional space to appropriate
leaders.
Program/Project Planning & Development
- Support the development of tactical business plans in
conjunction with administrative leaders.
- Develop project plans for identified opportunities, establish
project goals, objectives and outcomes, secure leadership support
and endorsement.
- Determine project timelines to accomplish identified goals with
milestones.
- Assist in the implementation of projects, utilize
organizational skills to execute steps of implementation, monitor
progress towards outcomes and modify action plan, plan
interventions as necessary to maintain timeline, recognize
potential for integration/collaboration.
- Evaluate project outcomes, collect data to determine
efficiency, make and implement recommendations to improve outcomes
or processes, develop summary reports, and make recommendations to
leadership.
Human Resources
- Work closely with department, SOM and Central, and JHHS Human
Resources staff on routine and non-routine HR issues.
- Ensure performance management is carried out consistent with
appropriate policies.
- Provide recommendations for staffing resource allocations.
In addition to the duties listed above
- Develop strategies with leadership and faculty for establishing
and utilizing discretionary funds that align donor intent, budget
guidelines and applicable JHU policies.
- In partnership with Grants and Contract Analyst, monitor
faculty, staff, and fellow percent of effort expended on research
grants and contracts and maintain equivalent salary distribution on
accounts
- Design and produce various reports utilizing institutional data
to create monthly, quarterly, and annual financial reports for
leadership
- Evaluate project outcomes, collect relevant data to determine
efficiency of project, make and implement recommendations to
improve outcomes or processes, develop written summary reports and
make recommendations to the leadership
- Make recommendations about opportunities to improve space
utilization and define needs and justification for additional space
to the administrator and chair along with ensuring appropriate
levels of staffing in all administrative areas.
Minimum Qualifications
- Bachelor’s Degree in Finance, Accounting, Business, Health Care
Administration or related field.
- Six years of progressively responsible professional-level
administrative and financial experience related to monetary or
non-monetary resources of a division within a clinical department,
e.g., planning, directing, monitoring, organizing, and controlling
monetary and non-monetary resource).
- Supervisory experience.
- Additional education may substitute for required experience,
and additional related experience may substitute for required
education beyond a high school diploma/graduation equivalent, to
the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Three plus years supervisory experience with planning,
directing, monitoring, organizing, and controlling monetary and
non-monetary resources
Classified Title: Assistant Administrator - Clinical
Role/Level/Range: ATP/04/PF
Starting Salary Range: $87,635 - $153,545 Annually ($130,000
targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F; 8:30 to 5:00
FLSA Status: Exempt
Location: Hybrid/School of Medicine Campus
Department name: SOM Ped Immunology
Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a
pre-employment background check.
If you are interested in applying for employment with The Johns
Hopkins University and require special assistance or accommodation
during any part of the pre-employment process, please contact the
HR Business Services Office at jhurecruitment@jhu.edu. For TTY
users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which
campus you will work. Your recruiter will advise
accordingly.
During the Influenza ("the flu") season, as a condition of
employment, The Johns Hopkins Institutions require all employees
who provide ongoing services to patients or work in patient care or
clinical care areas to have an annual influenza vaccination or
possess an approved medical or religious exception. Failure to meet
this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas,
laboratories, working with research subjects, or involving
community contact requires documentation of immune status against
Rubella (German measles), Rubeola (Measles), Mumps, Varicella
(chickenpox), Hepatitis B and documentation of having received the
Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include
documentation of having two (2) MMR vaccines; two (2) Varicella
vaccines; or antibody status to these diseases from laboratory
testing. Blood tests for immunities to these diseases are
ordinarily included in the pre-employment physical exam except for
those employees who provide results of blood tests or immunization
documentation from their own health care providers. Any
vaccinations required for these diseases will be given at no cost
in our Occupational Health office.
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