"Assistant Computer Lab Administrators (x2)"

Assistant Computer Lab Administrators (x2)

Contract positions (10/11-month) available in the Customer Services Division (CSD) of Information & Communication Technology Services (ICTS). The division is responsible for the IT Helpdesk, classroom support services, student computing lab management services, installations, service level agreements and communicating with the University community on behalf of ICTS. The successful candidate will report directly to the Lab Administrator and will be instrumental in ensuring the smooth operation of these computer labs.

Duties

The duties include but are not limited to:

Assisting UCT undergraduate students with queries, problems and minor troubleshooting relating to personal computers, printers and software used in the labs

Enforcing lab rules and regulations

Candidates must therefore be customer focused.

Requirements and Qualifications

Applicants must be fully computer literate and have a good understanding of how to use Windows, Microsoft Office, e-mail and web browsers

A Senior Certificate (IT qualifications will be advantageous)

1 year of relevant IT and customer service experience

Strong IT troubleshooting skills

Good analytical skills

Ability to work within a team

Well-developed interpersonal skills

Ability to work independently and under pressure

Salary

The monthly salary for this position is R18 784

Application Instructions

To apply, please e-mail the below documents in a single pdf file to icts-jobs@uct.ac.za:

UCT Application Form (download at http://forms.uct.ac.za/hr201.doc)

Cover letter, and

Curriculum Vitae (CV)

Please ensure the title and reference number are indicated in the subject line. An application which does not comply with the above requirements will be regarded as incomplete. Only shortlisted candidates will be contacted and may be required to undergo a competency test.

Closing Date

27 February 2026

Contact Details

Telephone: 021 650 3012

Website: www.icts.uct.ac.za

E-mail: icts-jobs@uct.ac.za

Reference Number

E26209

Applications are invited for a contract position which runs up until the end of November each year. The contract is renewable annually. UCT is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups. Our Employment Equity Policy is available at www.uct.ac.za/downloads/uct.ac.za/about/policies/eepolicy.pdf.